Senior Product Manager, Identity

Summary

Join Affirm, a company reinventing credit, as a Product Manager for Identity Data. Lead a foundational product area within the Trust and Safety team, tackling sophisticated challenges impacting multiple teams and improving user experience. This role involves managing consumer account data, optimizing account creation, providing business insights, and enhancing the Identity platform for international expansion. You will guide a cross-functional team, define product requirements, collaborate with engineering and analytics, and measure product success. Become an expert in Affirm's Identity systems and industry trends, shaping the product roadmap and communicating effectively with stakeholders. This is a unique opportunity to influence the future of Affirm's Identity platform.

Requirements

• 4+ years of product management experience in the software tech industry
• Track record of experimenting and successfully launching at scale
• Outstanding written and verbal communication with a diverse stakeholder audience
• Very good at influencing leadership and cross-functional teams
• Solid technical chops that allow you to have in depth technical discussions and opinions
• Excellent at identifying and prioritizing high impact initiatives
• Experience managing technical software products from kick-off to post-launch
• The ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans
• Excellent at establishing cross-functional relationships, tapping into those relationships and drive consensus to make progress
• Comfortable in an ambiguous matrixed organization

Responsibilities

• Lead and guide product direction for a cross-functional team of engineering, analytics, and platform partners. All with a platform mindset
• Engage and cultivate relationships with product, compliance, engineering, and platform partners to influence shared cross-team directions and manage risks or trade-offs
• Define product requirements, work with the engineering team to drive requirements, work with engineering teams in sprint planning and prioritization of user stories to deliver the requirements, work with other stakeholders on planning and launching the products/features
• Work with analytics team to measure ongoing success of the product area and report to the leadership team
• Become an authority in Affirm’s Identity systems, their pain points, and opportunities for improvement.  You will identify customer needs, compliance requirements, and technology gaps through a combination of user research, feedback, data exploration, and competitive analysis
• Become an expert on industry trends of Identity platform capabilities, and utilize the knowledge to shape the roadmap
• Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams and organizations through formal operational processes and in scrappy ways

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount