Senior Project Manager

Summary

Join Massive Rocket, a rapidly growing Martech agency, as a Senior Project Manager to lead and manage Martech teams in deploying cutting-edge CRM and Data solutions. You will establish roadmaps, manage backlogs, and coordinate teams to help clients achieve their business goals. This role requires leading multiple project teams, ensuring seamless coordination, effective resource management, and on-time, within-budget project delivery. You will build strong client relationships, provide regular status reports, and champion client retention through exemplary project management. The position offers a fully remote work environment and opportunities for career progression within a supportive and positive work culture.

Requirements

• Minimum 8+ years as a Project Manager
• Experience working in Enterprise grade projects and/or Enterprise grade clients
• Proven track record of successfully managing and delivering projects on time and within budget
• Can do attitude - Proactive problem-solver with a results-driven mindset, dedicated to taking ownership and delivering effective solutions
• Robust expertise in both project delivery and project management fundamentals
• Demonstrated ability to lead and motivate teams, fostering a culture of ownership and accountability
• Exceptional written and verbal communication, collaboration and interpersonal skills, with the ability to build strong relationships across diverse and distributed teams
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex program issues
• Proven stakeholder management skills, with the ability to engage, influence and build trust with both internal and external stakeholders at all levels
• Experience of working an agency setting
• Proficiency in project management tools (JIRA)
• Experience working in Agile environments, with a strong understanding of Agile principles, frameworks and ways of working
• Excellent client-facing and internal communication skills
• English at C1 level

Responsibilities

• Delivery Dynamo : Ensures successful delivery of projects and services. Manage project timelines, budgets and resource allocations
• Roadmap Strategist : Proactively identifies next work streams, flesh out requirements, estimate, prioritize, and include into the roadmap
• Risk Ranger : Effectively identify potential risks and issues, implementing strategies to mitigate them, ensuring the stability and continuity of the program
• Engagement Specialist : Builds strong relationships with clients and internal stakeholders, understanding their needs and managing expectations. Oversee and ensure accurate and timely reporting on project status, key metrics, and outcomes to internal and external stakeholders. Collaborate with data analysts and reporting specialists to leverage Martech platforms for insightful performance reporting to show continuous value adds, improvements to customer
• Agile Catalyst : Drives Agile mindset and methodology within project teams
• Process Guru : Optimization of program/project processes and workflows. Embraces Massive Rocket's Agile development philosophy
• Solutions Specialist : Participates in sales discovery calls, helps flesh out SoW and timelines for programs, and identifies needed resources

Preferred Qualifications

• Previous experience of working in Martech
• Familiarity with relevant technologies within the Martech space, such as Data Warehouses , CDPs , machine learning, CRM , Loyalty Engine etc

Benefits

• Fast-moving environment – you will never stop learning and growing
• Supportive and positive work culture with an emphasis on our values
• International presence – work with team members in Europe, the US, and around the globe
• 100% remote forever
• Career progression paths and opportunities for promotion/advancement
• Organised team events and outings