Senior Project Manager

Summary

Join Trace3 as a Senior Project Manager and oversee cross-functional projects, focusing on enterprise system implementations and enhancements. Manage the full project lifecycle, ensuring projects are completed on time, within budget, and aligned with business goals. Lead multiple enterprise-level projects simultaneously, define project scopes and objectives, and facilitate requirement gathering workshops. Manage cross-functional teams, external vendors, and track budgets. Proactively identify and mitigate project risks, and develop executive-level reporting. Lead post-implementation reviews and ensure a smooth transition to steady-state operations. Document business processes and communicate opportunities for improvement. Exercise independent judgment to solve complex problems. This role requires strong leadership, communication, and problem-solving skills.

Requirements

• 6+ years of relevant experience in business analysis, project management, product management, business case reporting and process improvement
• 3+ years of experience managing complex enterprise system implementation projects for tools such as NetSuite, ServiceNow , HR and Payroll Systems, etc
• Proven experience delivering enterprise SaaS or system integration projects across multiple business units
• PMP certification required
• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment
• Excellent planning, organizational, and time management skills
• Excellent problem solving and decision-making skills. Highly skilled and experienced at negotiating conflict and problem-solving to achieve win-win outcomes
• Strong analytical skills with the ability to extensively analyze business processes and workflows
• Experience in executive-level stakeholder management, reporting, and presentation
• Proficient with Microsoft Office suite of business applications (e.g., Excel, Word, PowerPoint, SharePoint, Visio)

Responsibilities

• Lead multiple enterprise-level projects of medium-to-large size simultaneously, and their respective project teams of varying sizes through project life cycle
• Define project scope, objectives, and success metrics in collaboration with executive sponsors and stakeholders
• Facilitate requirement gathering, process mapping, and solution design workshops across departments
• Create and maintain detailed project plans, schedules, risk registers, and communication strategies
• Manage cross-functional teams, external vendors, and third-party developers to drive successful delivery
• Oversee UAT planning, coordination, and execution, ensuring end-user readiness and adoption
• Track budgets, manage change control, and provide clear and frequent status updates to leadership and executive teams
• Proactively identify and mitigate project risks and critical path issues
• Serve as a primary liaison for internal teams and external implementation partners
• Develop executive-level reporting, dashboards, and presentations on project health, ROI, and strategic alignment
• Lead post-implementation reviews and ensure transition to steady-state operations
• Document business processes both related to projects and internally, communicate opportunities for improvement and develop plans to execute
• Exercise independent discretion and judgment to solve complex problems regarding project, department or division-related work

Preferred Qualifications

ServiceNow and/or NetSuite certifications are a plus

Benefits

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off