Senior RCM Specialist

Summary

Join Help at Home, a leading provider of in-home personal care services, as a remote RCM Team Lead. This role involves assisting in the direction of team activities, resolving moderately complex problems, and ensuring data accuracy and timeliness. Key responsibilities include overseeing RCM functions, mentoring staff, and generating reports. You will analyze data, identify issues, recommend solutions, and provide training. This position requires experience in data analytics and revenue cycle management, along with strong communication and problem-solving skills. Help at Home offers competitive benefits, including weekly pay, healthcare, paid time off, and professional development opportunities.

Requirements

• Self-motivated; reliable; strong attention to detail; maintains confidentiality; complies with all Company policies and procedures
• Strong communication skills, oral and written
• Excellent interpersonal skills; Demonstrates excellent communication and customer service skills under duress and in a fast pace; ability to function as a positive team member
• Intermediate to advanced skills with Microsoft Office Suite, especially Excel
• High School diploma or GED required
• Two (2) + years’ experience in data analytics
• Two (2) + years’ experience of revenue cycle management

Responsibilities

• Assist within the RCM team on all KPI and analytics needs within the systems we utilize
• Coordinates and oversees report generation weekly, monthly, quarterly data to leadership
• Identify and complete report enhancements/fixes; modify reports in response to approved change requests
• Make decisions and solve problems - analyzing information and evaluating results to choose the best solution
• Assist in monitoring reporting tools to track key performance indicators. Reports results, trends, and potential issues to RCM Supervisor/Manager
• Provide training and support to team members on data analysis techniques and tools
• Recommend policy and procedure changes after assessing and solving issues/concerns
• Perform other related duties as assigned
• Participate in the mentoring, coaching, and training of staff to achieve highest level of competency of staff
• First escalation point for RCM Specialist

Benefits

• Weekly pay with salary ranges from $21.00- $27.00 hourly
• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off and parental leave
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 50+years of history in a high-demand field