Remote Rcm Specialist

Summary

Join Neura Health, a venture-backed startup improving neurology care access and quality, as a part-time RCM Consultant. You will play a crucial role in managing billing processes, ensuring timely payments, and working closely with leadership, patients, and insurance companies. This position requires 5+ years of medical billing experience, strong technology proficiency, and excellent communication skills. The role is 20 hours per week, with potential for full-time transition based on performance. Neura Health is tackling critical access and quality issues in neurology, offering a platform improving patient-provider relationships and outcomes.

Requirements

• 5+ years of previous experience in medical billing
• Strong proficiency in technology and ability to learn how to navigate our complex billing platform
• Strong in collections, investigating, and resolving discrepancies
• Insurance verification and eligibility experience required
• Excellent phone and customer service skills; ability to comfortably and confidently communicate with patients in a personable and professional style
• Proven ability to multitask and prioritize
• Strong Excel/Google Sheets knowledge
• Soft skills: listening, negotiating, decision-making, documentation
• Culture fit: empathetic, mission-driven, collaborative, precise, transparent, compassionate, and results-oriented

Responsibilities

• Perform claim review and research to prevent claim delay for accurate and timely billing
• Regularly review claims and correct incorrect or missing patient and/or claims data in order to submit an accurate and timely claim; subsequently initiate and follow through on remedial actions with supervisor to develop solutions that prevent future occurrences
• Collect leftover patient responsibility from individuals post claim-adjudication
• File, document, and track appeals for denials
• Send out past-due notices for delinquent accounts
• Track and communicate payor error trends; investigate and correct errors and follow-up on missing account information

Benefits

20 hours per week - contractor, part-time, with the ability to quickly scale to a full-time role depending on performance and volume