Remote RCM Specialist

Summary

Join us as we work to improve access to care for neurological conditions (migraine, epilepsy, sleep disorders, Alzheimer’s, etc.) and truly make an impact in the lives of patients.

Requirements

• 5+ years of previous experience in medical billing
• Strong proficiency in technology and ability to learn how to navigate our complex billing platform
• Strong in collections, investigating, and resolving discrepancies
• Insurance verification and eligibility experience required
• Excellent phone and customer service skills; ability to comfortably and confidently communicate with patients in a personable and professional style
• Proven ability to multitask and prioritize
• Strong Excel/Google Sheets knowledge

Responsibilities

• Perform claim review and research to prevent claim delay for accurate and timely billing
• Regularly review claims and correct incorrect or missing patient and/or claims data in order to submit an accurate and timely claim; subsequently initiate and follow through on remedial actions with supervisor to develop solutions that prevent future occurrences
• Collect leftover patient responsibility from individuals post claim-adjudication
• File, document, and track appeals for denials
• Send out past-due notices for delinquent accounts
• Track and communicate payor error trends; investigate and correct errors and follow-up on missing account information

Benefits

20 hours per week - contractor, part-time, with the ability to quickly scale to a full-time role depending on performance and volume