Senior Resident Solutions Architect

Summary

Join HashiCorp's Resident Technology Services team as a Resident Solutions Architect and guide HashiCorp customers through their cloud transformation journey. You will provide expert guidance on aligning people, processes, and workflows with the Cloud Operating Model, contribute to a multi-cloud adoption framework, and articulate the business value of HashiCorp's product suite. Responsibilities include assisting enterprise CxOs, increasing developer velocity, and educating customers on best practices. You will coordinate resources, communicate technical functionality to various audiences, and be subject to additional background checks. This role requires experience in designing and implementing technical systems, understanding DevOps processes, and proficiency with HashiCorp tools. The ideal candidate will have a passion for thought leadership and experience in cloud transformation.

Requirements

• 4+ years of experience designing and implementing technical systems and services
• Intermediate understanding of DevOps processes and automation
• Intermediate​ ​technical​ ​expertise​ ​in​ ​cloud and on-premise infrastructure​ ​management,​ ​application​ ​deployment and​ ​practical security​ ​methodology
• Working proficiency with one or more of the tools in the HashiCorp product suite
• Familiarity with security and compliance requirements for shared services
• The ability to work well in group environments and independently
• A proven track record of assisting with or driving cloud transformation at one or more organizations
• Passion for thought leadership in areas including cloud operating model and organizational transformation, cloud operations, or Site Reliability Engineering (SRE)
• Experience managing cloud maturity and capability assessments, leading the design and implementation of cloud governance and operational processes, and developing cloud transformation roadmaps
• Familiarity with cloud service providers and their offerings, common technical platforms, and shared service management at scale
• The ability to speak to all levels of an organization, whether at a deep technical level or at executive level
• The ability to explain complex technical topics in simple terms

Responsibilities

• Provide both general and specific guidance on each step of the customer cloud transformation journey as it relates to the HashiCorp product suite
• Assist customers in aligning people, processes, and workflows with the Cloud Operating Model
• Contribute towards building a multi-cloud adoption framework
• Articulate and redefine the cloud consumption model in relation to HashiCorp Tao of workflows
• Assist Enterprise CxOs in articulating the business value achieved in building the correct cloud consumption model
• Help increase developer velocity whilst satisfying the objectives of governance, risk & controls
• Communicate the business value of the HashiCorp product suite to customer executives
• Articulate the technical functionality of HashiCorp products to multiple audiences ranging from practitioner to executive
• Educate and advise customer users on how HashiCorp tools can enable and even simplify adoption of the Cloud Operating Model as part of their cloud transformation journey
• Coordinate various HashiCorp professional services resources to assist with specific customer needs as part of their technical transformation
• Educate individual contributors on best practices regarding system administration, service administration, automation, and observability
• Be subject to additional background checks and screening performed by the customer