Evolve is hiring a
Senior Sales Trainer

Summary

Join our inclusive culture in one of the most rapidly-growing segments in travel. Find your home at Evolve.

Requirements

• 5+ years of experience in sales and customer support training and facilitation, specifically working with adult learners
• 3+ years of experience in sales and customer support role
• Proven success as a trainer or facilitator in a blended learning environment, with experience leveraging eLearning tools (e.g. LMS, content authoring software)
• Exceptional communication and facilitation skills
• Ability to multi-task in a fast-paced and dynamic environment, demonstrating a sense of alignment, organization, and ownership
• Ability to build strong relationships and effectively influence others
• Ability to prioritize and work independently with the ability to meet deadlines while maintaining the flexibility to pivot based on organizational changes and learner needs
• Passion for hospitality and inherent motivation to help others

Responsibilities

• Learn, build, and deliver best-in-class sales and customer support training content for our sales and support organization, enabling new Evolvers to be successful from day 1
• Manage and track performance of sales and support training effectiveness
• Partner with Sales and Support Leadership and the broader L&E team and recommend learning opportunities as needed based on training results and teammate speed to proficiency
• Partner with Instructional Design team and Quality Assurance on ongoing curriculum development projects
• Leverage delivery methods and practices to ensure they are innovative and effective
• Demonstrate engaging and effective classroom management skills for both small and large training groups with varying types of content
• Design, deliver, and review assessments to identify skills and knowledge gaps across the organization to identify training needs
• Facilitate relevant and engaging ongoing skill sessions to support continuous development
• Conduct train the trainer sessions in support of Evolve’s peer to peer learning culture
• Analyze data, feedback and performance data to adjust and improve training approach to optimize speed to proficiency for teammates
• Assess training needs in partnership with relevant people leaders to continually improving learning efficacy and learner engagement
• Review and leverage feedback and performance data to enhance delivery of training
• Provide mentorship and guidance to trainers, supporting their professional development and ensuring consistent training delivery standards
• Evaluate and assess partner trainers and provide feedback on curriculum facilitation and adult learning theory principles

Benefits

• Industry competitive pay, including equity in the company for all Evolvers
• 401(k) with a 4% match that vests immediately
• 6 weeks of paid parental leave for birth and non-birth parents
• Infertility coverage
• Pet insurance to cover your furry children
• Comprehensive health plans that include a 100% employer-paid option for Evolver-only enrollment
• 100% employer-paid dental and vision for Evolver-only enrollment
• 8 free mental health visits
• Take some time away from work with generous PTO, RTO (for full-time, exempt employees) sick, holidays, and a personal holiday to celebrate what’s more important to YOU
• Annual Evolve travel credit after 1 year
• Discounts to stay at Evolve properties
• World class onboarding programs
• Learning and development opportunities