CoreSphere is hiring a
Salesforce Business Analyst
CoreSphere
๐ต ~$80k-$125k
๐Remote - Worldwide
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Summary
The Senior Salesforce Business Analyst is responsible for gathering information from various sources, translating high-level information into detailed requirements, collaborating with stakeholders, engaging with developers, facilitating Agile scrum ceremonies, and managing feedback. The ideal candidate has a Bachelor's degree, 5 years of experience as a Sr. Business Analyst, and minimum 3 years' experience with the Salesforce platform.
Requirements
- Bachelorโs degree in business, Engineering or Computer Science or similar
- Minimum work experience:. 5 years of experience as a Sr. Business Analyst with end-to-end Salesforce implementation experience
- Minimum 3+ years working within all phases of the Systems Development Life Cycle and an Agile driven development environment
- Minimum 3 yearsโ experience with the Salesforce platform configuring sales, service, community clouds, and/or custom Salesforce apps
- Experience applying Agile/Scrum methodologies
Responsibilities
- Solicit, gather, evaluate, and document information from various sources and stakeholders during business discovery and grooming
- Translate high-level information into detailed requirements and clear, concise user stories with acceptance criteria in JIRA
- Map functional business requirements to Salesforce.com features and functionality; develop as-is and to-be process maps
- Collaborate with different stakeholders to document business and functional requirements into Epicโs and User Stories, or Business Requirements Documents
- Work as the primary liaison between business stakeholders, operations, and the technical team throughout the project cycle
- Engage with Developers, Solution Architects, and other delivery team members to ensure systems meet business needs
- Participate in and contribute to conversations around process improvement solutioning and architecture on the Salesforce platform
- If needed, can facilitate Agile scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Facilitates grooming of user stories and participate in sprint execution
- Engage in testing cycles (UAT, Regression, and system), create Test Plans and Test Cases, and facilitate UAT sessions with business stakeholders
- Manage feedback in the form of enhancements and bugs, ensuring the quality of the solution output
- Prepare project-specific documentation and deliverables, including User Guides, Quick Reference Sheets, Train-the-Trainer materials, data dictionaries, communication plans, and training video, as needed
- Conduct training sessions for end users
- Assess requirements to produce wireframes, visual flows, process diagrams, and/or fit-gap analysis to devise options for solving business challenges
- Identify and manage risks, issues, and dependencies, developing plans to escalate and mitigate them effectively
Preferred Qualifications
- Salesforce Administration skills are highly preferred
- Experience conducting simple to complex Project Demos and Sprint Demos
Benefits
- Competitive Pay
- Paid Time Off
- Sick Leave
- Public Holidays
- STD/LTD
- Health and Dental
- 401(k)
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