Senior Salesforce CPQ Specialist

Summary

Join Highspot as a Sr. Salesforce CPQ Specialist and become a trusted advisor, driving solutions that optimize product modeling and pricing. You will analyze business processes, provide technical leadership for Salesforce CPQ solutions, and collaborate with various teams. This role involves designing, building, and supporting CPQ solutions, leading technical design sessions, and ensuring quality through testing. You will need a Bachelor's degree, 6+ years of experience in Quote-to-Cash processes, and Salesforce certifications. Highspot offers competitive compensation, comprehensive benefits, flexible work arrangements, and a supportive work environment.

Requirements

• Bachelor's Degree in Computer Science, Engineering, MIS, or a related discipline
• 6+ years of hands-on technical experience in Quote to Cash processes, including at least 2 full Salesforce CPQ implementation and development knowledge (JS, APEX, and VisualForce)
• Salesforce.com certifications (Administrator, Advanced Administrator, CPQ Specialist)
• Proficient in Salesforce Data Loader, Workbench and Excel for data analysis and quality initiatives
• Detail-oriented, organized, self-motivated team player with strong interpersonal skills
• Excellent presentation and communication skills, including experience with senior leadership engagements

Responsibilities

• Collaborate with sales, finance, and operations teams to gather requirements and align with business objectives
• Understand and implement product pricing methods within Quote-to-Cash processes
• Provide functional support for billing processes, enhancing efficiency and automation
• Recommend improvements to systems and processes to enhance efficiency and automation
• Design, prototype, build, and support Salesforce CPQ/Steelbrick solutions
• Lead technical design sessions, create user stories, and develop aligned technical documentation
• Translate business requirements into system functionality and configure Salesforce CPQ features (e.g., Product Bundles, Quote Templates, Price Rules, and Approval Processes)
• Drive integration solution lifecycles from conception to post-launch support
• Conduct needs analysis to minimize revisions and ensure alignment with business needs
• Support change management activities for program rollouts in collaboration with Operations, Enablement, and other teams
• Ensure Salesforce CPQ solutions meet quality standards through functional, regression, and user acceptance testing
• Support monthly close processes to ensure timely delivery of quotes and orders
• Create and maintain detailed technical documentation based on design specifications

Benefits

• Comprehensive medical, dental, vision, disability, and life benefits
• Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting
• Flexible PTO
• Generous Holiday Schedule + 5 Days for Annual Holiday Week
• Quarterly Recharge Fridays (paid days off for mental health recharge)
• Flexible work schedules
• Access to Coaches and Therapists through Modern Health
• 2 Volunteer days per year
• Monthly transportation allowance for employees that work in our Vancouver Hub location