Principal Consultant

Summary

Join Neocol as an Engagement Director and become a senior member of the Customer Success team, offering expertise and guidance throughout sales and delivery cycles. You will work directly with prospects and clients, analyzing business strategy, proposing optimal solutions, and ensuring clients realize real business value from Neocol solutions. Key responsibilities include building client partnerships, overseeing project execution, leading workshops, analyzing project deliverables, working across competencies for timely and budget-conscious program delivery, and serving as an escalation point. You will also support account management and sales, supporting transitions between sales and delivery, defining solution and resource plans, developing commercial agreements, and identifying new business opportunities. Neocol values collaboration, creativity, trust, ownership, and passion. This fully remote position offers competitive compensation and benefits.

Requirements

• 7-10+ years of business consulting experience
• 5+ years of Salesforce consulting experience
• Account management and experience building client relationships
• Strong communication skills with business stakeholders
• Business process focused
• Conflict resolution
• Executive leadership understanding

Responsibilities

• Become Trusted Advisor - build a long-term, profitable partnership with our clients to ensure key business objectives are met with quantifiable outcomes
• Project Execution Oversight - Work with the Project Manager to guide and control solution delivery activities across clients and delivery teams
• Designing and leading workshops alongside Solution Architects and Business Analysts
• Analyzing project deliverables to ensure quality, alignment with program objectives, and overarching solution considerations
• Working across competencies to deliver on time, on budget programs
• Serve as escalation point, manage risk, and drive executive level steering committee conversations
• Account Management and Sales Support - Support existing and prospective clients to grow their business using Neocol capabilities and best practices
• Support transition during sales to delivery handoffs, enabling project teams for success
• Work with Sales Directors and Solutions Consultants to define overall solution and resource plans to meet client needs
• Support development of commercial agreements such as SOWs and Change Orders
• Work with Sales Directors and Client Partners to identify new business opportunities within assigned programs

Preferred Qualifications

• Billing Badge and Advanced Billing Specialist Badge
• Salesforce CPQ Certification
• Experience with Salesforce Revenue Cloud

Benefits

• Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life
• Employer match 401(k) plan
• Medical, vision & dental benefit offerings
• Adoption Assistance Program
• Flexible PTO
• $140/month for phone and internet reimbursement