Remote Senior Serialization IT Consultant

Summary

Join our team and help turn serialization requirements into client success! We are currently seeking a Senior Serialization IT Consultant to be involved with the solution consulting and implementation operations of the Vimachem Serialization business vertical.

Requirements

• A bachelor's degree in Computer Science and/or Information Systems
• At least 5 years of serialization experience leading and directing customer-facing serialization projects, including handling global serialization requirements, and serialization IT architecture
• Pharmaceutical experience is required
• Subject matter expertise in pharmaceutical product serialization, track and trace (EPCIS, GS1, etc.) and associated challenges and risks impacting the EU, US and APAC pharmaceutical supply chain
• Experience in customer-facing solution delivery with strong communication skills, presentation skills and projects management skills
• Demonstrated ability to coach and work effectively with teams

Responsibilities

• Design and lead the execution of serialization project plans that drive successful, on-time deployment of Vimachem’s software serialization solutions
• Engage with pharmaceutical clients to understand their business processes, regulatory requirements, and serialization challenges
• Architect end-to-end serialization solutions tailored to the specific needs of the client, ensuring compliance with global regulations such as the EU FMD, US DSCSA, and other country-specific serialization mandates
• Lead the technical design, configuration, and implementation of serialization solutions, including integrating our software with ERP, WMS, and other enterprise systems
• Ensure successful delivery of serialization projects. Assist in project planning, scope definition, and timeline management
• Work closely with internal teams (engineering, product management, support) and external stakeholders to ensure smooth implementation and operation of the serialization system
• Create and maintain detailed solution architecture documents, configuration guides, and process flow diagrams for client-specific implementations
• Provide expert-level troubleshooting during solution deployment and post-go-live support to ensure optimal system performance
• Stay up-to-date with global serialization and track-and-trace regulations to ensure solutions are compliant and future-proof
• Conduct training sessions for clients on the serialization system, including system features, workflows, and best practices
• Provide feedback to the product development team on features and improvements based on client needs and experiences
• Qualify customer serialization requirements and identify opportunities to deliver business outcomes by developing innovative solutions
• Provide clear and effective internal and customer-facing communication and escalation paths and processes
• Develop user guides, white papers, manuals, and training materials

Benefits

• Bonus scheme
• Employee Stock Option Plan (ESOP)
• We offer a fully remote working environment with utmost flexibility
• Benefits package including Health insurance, Life insurance, Short-term Disability, and Long-term Disability
• Monthly allowance for lunch expenses
• Continuous training
• A buddy will support you with onboarding
• Latest tech in laptop
• Company events and free office snacks