Senior ServiceNow Developer

Summary

Join Raft, a customer-obsessed small business focused on Distributed Data Systems and Complex Application Development, as a Senior ServiceNow Developer. You will leverage your expertise to support ServiceNow implementation and integration efforts, providing analytical skills for process improvement and requirement definition. This role requires 5+ years of relevant ServiceNow experience, a strong focus on ITSM, ITOM, and SAM, and proficiency in ServiceNow scripting and workflow development. The position is remote with a preference for candidates in the greater San Antonio, TX area and offers a competitive salary, comprehensive benefits, and professional development opportunities. A Bachelor's degree in a related field or equivalent experience and IAT Level II certification are required. TS/SCI clearance is also necessary.

Requirements

• 5+ years of recent and relevant ServiceNow implementation and integration experience
• Strong focus on ITSM, ITOM, and Software Asset Management (SAM) in a government hosted DevSecOps environment
• Experience with ATO processes and acquisition for secure cloud implementations
• Demonstrated ability to analyze business requirements and translate them into technical solutions
• Proficiency in ServiceNow scripting, workflow development, and platform customization
• Experience creating and maintaining workflows and application integrations
• Strong understanding of IT service management principles and practices
• Ability to collaborate effectively with cross-functional teams
• Problem-solving mindset and attention to detail
• Excellent communication skills for documenting processes and interacting with stakeholders
• IAT level II certification
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
• TS/SCI clearance

Responsibilities

• Utilize your technical expertise to support the organization's ServiceNow implementation and integration efforts
• Provide analytical skills to support process improvement, specialized studies, and definition of requirements
• Analyze, plan, develop requirements documents, build functional models, create and maintain workflows, develop procedures, and develop functional architectures
• Perform other related management and technical duties

Preferred Qualifications

• ServiceNow certifications such as: ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, ServiceNow Certified Implementation Specialist - ITSM, ServiceNow Certified Implementation Specialist - ITOM
• Experience with ServiceNow integrations and API development
• Knowledge of JavaScript, HTML, CSS, and web services
• Experience working in government or regulated environments
• Understanding of ITIL frameworks and IT service management best practices

Benefits

• Highly competitive salary
• Fully covered healthcare, dental, and vision coverage
• 401(k) and company match
• Take as you need PTO + 11 paid holidays
• Education & training benefits
• Annual budget for your tech/gadgets needs
• Generous Referral Bonuses