Senior Site Reliability Engineer

Summary

Join Bitwarden as a Senior Site Reliability Engineer and contribute to the operational success and growth of our team and product through cloud technology. You will own the current and future state of our cloud infrastructure, design and build new infrastructure, and operationalize tools and technologies to enable scaling. Responsibilities include evaluating cloud environments, making infrastructure design recommendations, identifying optimization opportunities, and implementing monitoring and alert systems. This is a fully remote position based in the U.S., and we do not offer visa sponsorship. The starting base compensation range is $140,000 - $160,000 in the U.S., with variations based on experience and location. Bitwarden offers a supportive and collaborative work environment with opportunities for professional growth.

Requirements

• Sense of curiosity, resourcefulness, pragmatism
• Expertise with multi-region deployments in public cloud environments
• Demonstrable production Kubernetes experience (Managed Kubernetes, Helm, kubectl, kOps, etc)
• Strong background in Reliability Engineering, DevOps, Software Engineering
• Fluency with least one programming language, such as C#, Python, Go, etc
• Experience with cloud deployment and automation tools/methodologies (i.e. GitOps, Terraform, Pulumi)
• Proficiency using source control such as Git
• Ability to maintain discretion, handle sensitive information, and improve security best-practices
• Technocrat at heart, staying current with trends and new technologies
• Collaborative and adaptable mindset
• Openness and authenticity combined with excellent communication skills
• Excitement and enthusiasm for open source and for better internet security
• Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the possible solutions

Responsibilities

• Take ownership of the Bitwarden cloud infrastructure, with an emphasis on quality that translates directly to user delight
• Evaluate current infrastructure and, on a regular basis, make recommendations for reliability, security, availability, scalability and cost management
• Implement site reliability tools, monitoring, early warning and alert systems, and observability across Bitwarden cloud environments
• Respond to infrastructure based outages; participate and contribute to ongoing strategy for 24x7 support (There is an on-call rotation with a weekend shift every 5-6 weeks)
• Architectural designs and engineering operations at scale
• Active participation in code reviews, learning and spreading technical knowledge
• Contribute and mature incident management/escalation processes
• Collaborate with cross functional teams to refine priorities and deliverables
• Ongoing engagement with product owners to align SLI/SLOs/SLAs
• Evaluate and identify opportunities for new initiatives to support organizational needs
• Evolve and influence Bitwarden’s SDLC as we scale
• Provide mentorship to team mates

Preferred Qualifications

• Startup experience
• Open source experience
• User of Bitwarden
• Prior SaaS experience

Benefits

• Remote work
• Professional development opportunities