CoinGecko is hiring a
Senior Site Reliability Engineer, Remote - Malaysia, Singapore

Summary

This job is for a Cloud Operations Engineer at CoinGecko, a global cryptocurrency data platform. The role includes system architecture, operational excellence, security and compliance, release planning, disaster recovery, incident management, documentation, daily operations, team collaboration, coaching, and ad hoc tasks. The position requires 3-5 years of experience in managing software deployments, knowledge of cloud platforms and infrastructure-as-code tools, a bachelor's degree or professional certificates, problem-solving skills, quick thinking, strong communication skills, and a keen interest in decentralized technologies.

Requirements

• Proven Track Record: 3 to 5 years in managing software deployments and instrumentation in production environments with defined SLAs and SLOs. Strong knowledge of software delivery and devops principles
• Cloud Operations: Experience with cloud platforms (e.g., AWS, CloudFlare, GCP) and infrastructure-as-code tools (e.g., Terraform, CloudFormation). Strong programming and scripting skills, preferably in languages such as Python, Go, or Ruby
• Accreditation: Bachelor’s degree in Comp Sci., InfoSec or similar fields, or professional certificates e.g. Certified DevOps Professional, Certified Solutions Architect Professional in AWS or GCP

Responsibilities

• System Architecture: Review architecture and software components with software engineers and architects. Ensure best practices are consistent across all teams
• Operational Excellence: Own and ensure SLOs and SLAs are met. Monitor operational metrics and lead improvement plans. Develop tools including infra-as-code resources to scale operations and allow other teams to be autonomous
• Security and Compliance: Manage and audit security controls to meet enterprise requirements. Implement and maintain best practices and compliance standards. Collaborate with legal and compliance to assess overall risk management
• Release Planning: Conduct performance tests for large scale events or critical releases
• Disaster Recovery: Develop and implement DR plans and procedures, including data recovery and fault injection simulations on production replicas
• Incident Management: Lead incident response and post-mortems to resolve production issues, identify root-causes and prevent future occurrences
• Documentation: Develop runbooks and other technical assets. Complete periodic technical audits as required
• Daily Operations: Perform and improve day-to-day tasks including access onboarding-offboarding, config and patch management etc
• Sharpen the Saw: Stay up-to-date with emerging trends, threats and technologies to propose improvements and proof-of-concepts in technical roadmaps
• Team Player: Collaborating with cross-functional teams to ensure smooth deployment and operation of software releases. Answer technical questions from other teams or outside the organization
• Coaching: Provide feedback on the performance of junior staff and participate in people development initiatives

Preferred Qualifications

Nice to have: Experience working in a early-to-growth stage startup. Experience building applications in different tech stacks. Keen interest in decentralized technologies and its applications including cryptocurrencies

Benefits

• Remote Work Flexibility: Work wherever you feel most productive. Office space provided in Malaysia and Singapore if needed
• Flexible Working Hours: No 9-5 structure, work the hours you need to get your tasks done
• Comprehensive Insurance Coverage: Life, medical, and critical illness insurance
• Virtual Share Options: Entitled to virtual options with terms and conditions
• Bonus: Entitled to a bonus, with terms and conditions
• Parking Allowance: Monthly fixed allowance of RM 150 or SGD 100 for travel costs
• Meal Allowance: Monthly fixed allowance of RM600 or SGD400 for meal subsidies
• Learning Allowance: Annual budget of USD500 for professional and personal development
• Social Activity Allowance: Subsidy for organizing social activities with colleagues (claim basis)
• Annual Company Offsite: Annual gathering to meet colleagues, reflect on the year, and partake in social activities