Senior Site Reliability Engineer

Summary

Join Datacom as a Senior Site Reliability Engineer and be at the forefront of ensuring our platform's performance and resilience. You will work in a collaborative environment, using your expertise in reliability, automation, and incident management to impact customer success. This role involves designing, implementing, and maintaining robust infrastructure, optimizing monitoring systems, leading incident response, and collaborating with various teams. You will also focus on performance optimization, process improvement, and mentoring peers. Datacom offers a dynamic, agile work environment with perks such as remote work, flexible hours, and professional development opportunities.

Requirements

• 5+ years in Site Reliability Engineering, DevOps, or a related field, preferably within a SaaS environment or fintech/HR space
• Deep understanding of cloud platforms (Azure preferred)
• Proficiency in scripting languages and a strong grasp of automation tools
• Hands-on experience with CI/CD pipelines and monitoring solutions to ensure system health and performance
• Excellent analytical skills, a proactive mindset, and the ability to communicate clearly with technical and non-technical teams alike
• A collaborative spirit with leadership qualities, eager to mentor peers and drive innovation in a fast-paced, evolving environment

Responsibilities

• Design, implement, and maintain a robust, scalable infrastructure using cloud-native technologies and infrastructure-as-code practices
• Develop and optimise monitoring, logging, and alerting systems to proactively detect issues and ensure high availability
• Lead incident response, conduct thorough root cause analyses, and drive post-mortem reviews to prevent future disruptions
• Work closely with development, security, and operations teams to align reliability goals with feature development and business objectives
• Optimise capacity planning and system performance to support a growing user base, ensuring a seamless experience even under peak loads
• Champion continuous improvement initiatives, automation best practices, and a culture of operational excellence across the organisation

Preferred Qualifications

Experience within a SaaS environment or fintech/HR space

Benefits

• Remote working
• Flexi-hours
• Professional development courses