GitLab is hiring a
Senior Site Reliability Engineer

Summary

The job is for a Senior Site Reliability Engineer with Public Sector specialization at GitLab, an all-remote company. The role involves keeping user-facing services running smoothly, automating operational tasks, developing monitoring systems, responding to emergencies, implementing security measures, partnering with compliance assessors, collaborating with engineering teams, and working on various projects related to GitLab infrastructure.

Requirements

• Experience with Infrastructure as a Code technologies, and libraries powering GitLab
• Experience with compliance programs, such as FedRAMP, SOC2, or ISO
• Ability to reason about large systems - how they work and can be operated on a large scale, edge cases, failure modes, behaviors

Responsibilities

• Keeping user-facing services and other production systems running smoothly
• Automating every operational task
• Developing a good early warning system and system for reliable and quick maintenance tasks
• Developing monitoring and alerting systems that predict capacity needs based on customer usage patterns
• Responding to user emergencies, platform alerts, and support requests
• Implementing new and updating existing security measures for the protection of GitLab infrastructure
• Acting as Subject Matter Experts within the GitLab Infrastructure team when interacting with internal and external compliance assessors during certification and recertification of regulatory requirements (ex. FedRAMP, SOC2, ISO)
• Collaborating with other engineering stakeholders on resolving larger architectural bottlenecks
• Participating by offering a large scale operational point of view in shaping the future roadmap and establishing strong operational readiness across teams

Preferred Qualifications

• Enjoy working with peers and collaborating across teams to deliver unique solutions to various technical challenges
• Ability to leverage GitLab as your day-to-day go-to tool
• Regular interaction with customers, and a focus on resolving their requests with a sense of urgency

Benefits

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support