Senior Site Reliability Engineer

Summary

Join Jobber's Product Software Engineering team as a Senior Site Reliability Engineer and contribute to building and maintaining a cutting-edge product supporting millions of entrepreneurs. Collaborate with the cloud infrastructure team, focusing on AWS and its services, to ensure the availability and responsiveness of our infrastructure. You will participate in on-call rotations, develop and maintain local tooling, and leverage Infrastructure-as-Code principles. The role involves working with various technologies, including but not limited to Terraform, Ruby, Python, or Bash, and requires expertise in continuous deployment optimization. Jobber offers a competitive salary, equity rewards, annual stipends, retirement savings matching, and an extended health package. Professional growth is supported through a dedicated talent development program.

Requirements

• Demonstrated expertise in providing systems support within a cloud environment, preferably AWS and its various services
• Experience with IaC using Terraform
• Experience optimizing and improving continuous deployment performance
• The ability to juggle multiple projects and incident management
• Relevant experience in programming languages such as Ruby, Python, or Bash
• A deep passion for learning, reliability, automation, orchestration, and continuous improvement
• A strong commitment to problem-solving and a keen interest in technology
• Exceptional interpersonal skills, enabling effective collaboration with cross-functional teams even in challenging high-pressure situations
• Sought out and learned the most effective practices and tools to hone your craft, including how to effectively incorporate AI, even if it isn't broadly adopted in your current company

Responsibilities

• Collaborate on the design, implementation, operation, and maintenance of our AWS infrastructure, leveraging Infrastructure-as-Code principles
• Developing and maintaining local tooling for development and observability tools, including deployment tools and interfaces into AWS, CircleCI, and other infrastructure components
• Active participation in our on-call rotation, actively contributing to the enhancement of the on-call experience for the team

Preferred Qualifications

• Some Azure Cloud skillset will be handy too!
• Experience supporting Ruby on Rails, GQL, React applications in a production environment
• Experience with security, scalability and observability
• Kubernetes experience (we are moving the team in that direction)

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family