Senior Site Reliability Engineer

Summary

Join KnowBe4, a leading provider of security awareness training, as a Site Reliability Engineer. You will work with a team to build and maintain highly scalable and resilient applications and infrastructure on AWS. Responsibilities include developing infrastructure-as-code, improving deployment strategies, and ensuring effective monitoring and alerting. The ideal candidate possesses a BS/MS/Ph.D. or equivalent with 5+ years of experience, proficiency in scripting languages, and experience with AWS. Preferred qualifications include AWS certifications and Python expertise. KnowBe4 offers a competitive salary, comprehensive benefits including company-wide bonuses, employee referral bonuses, adoption assistance, tuition reimbursement, and certification reimbursement, and a fun work environment.

Requirements

• BS/MS/Ph.D. or equivalent plus 5 years experience
• Proficient authoring scripts in one or more programming languages (e.g. Python, Ruby, Javascript)
• Experience designing and operating high-scale patterns in AWS
• Experience building and designing repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred
• Excellent communication skills
• Effectively able to self-manage your time across competing projects
• Ability to quickly understand and debug complex distributed systems

Responsibilities

• Work with other Site Reliability Engineers to build highly scalable and resilient applications and infrastructure in AWS
• Maintain and improve extensible infrastructure-as-code using Terraform
• Learn, maintain, and improve our existing deployment strategies
• Deliver effective observability, monitoring, and alerting patterns for KnowBe4’s applications and infrastructure

Preferred Qualifications

• Training in secure coding practices
• Confident writing in Python
• AWS Cloud Certification(s) - Professional Level
• Experience working for a public company
• Open-source contributions or technical blog experience

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses
• Relaxed dress code