Senior Site Reliability Engineer

Summary

Join Kontakt.io, a rapidly growing company building a platform for care operations, and contribute to our next phase of growth, targeting $100M+ ARR. We use AI, RTLS, and EHR data to automate workflows and improve efficiency. As a key member of our team, you will be responsible for setting up and maintaining our cloud infrastructure, ensuring high availability and scalability. You will collaborate with engineering and customer teams to implement solutions and optimize our platform. We offer a competitive salary, stock options, flexible work arrangements, and a dynamic startup environment.

Requirements

• Microservice and web environment debugging and problem-solving skills
• Hands-on experience in the installation, configuration, automation, and monitoring of various Cloud Services
• Hands-on experience with DevOps/Automation tools e.g. AWS Cloud Formation, Ansible, Jenkins, Git
• Experience with Amazon Web Services (AWS)
• Experience in application virtualization – Kubernetes, Docker
• Experience with IP networking, VPNs, DNS, load balancing and firewalling concepts – (focus on AWS Networking)

Responsibilities

• Set monitoring and alerting of multiple environments
• Participate in 24/7 on-call rotation
• Oversee production platform deployments
• Establish cooperation rules for SRE, Development and DevOps teams
• Build highly available infrastructure for the SaaS platform
• Identify new tools and processes to improve the cloud platform and automate processes (e.g. create automation for log file management)
• Program applications to be optimized to work within constructs of an AWS environment
• Set up or manage backups and patching across the environments
• Serve as a technical point of contact on customer engagements
• Collaborate with the engineering team to define and implement solutions with external and internal cloud services features such as auto-scaling, elastic load balancing, instance right-sizing, disaster recovery strategies, and tiered storage

Preferred Qualifications

Experience with Azure and/or Google Cloud

Benefits

• Fast-paced and dynamic startup environment, flat structure
• B2B contract or a permanent agreement
• Competitive salary and stock option plan
• Work with cutting-edge technologies
• 100% remote or hybrid work (office in Krakow and New York City)
• Collaborative and self-organized environment
• Flexible working hours
• Private medical care, cafeteria system