Senior Site Reliability Engineer

Summary

Join Precisely as a Site Reliability Engineer and contribute to the stability, reliability, and efficiency of our global SaaS platform. You will partner with SaaS Engineering, implement monitoring alerts, and participate in on-call duties for incident response. Responsibilities include building playbook documentation, writing automation scripts, and collaborating with security teams. This role requires at least 3 years of experience in a global multi-tenanted production environment and hands-on skills with Kubernetes, AWS/GCP/Azure, and Terraform/Cloudformation/Ansible. The position involves working with the FedRAMP environment and requires US citizenship. Precisely offers a work from anywhere culture and opportunities for career development.

Requirements

• Atleast 3 years of experience in a global multi-tenanted production environment
• Hands on skills on Kubernetes, AWS/GCP/Azure, Terraform/Cloudformation/Ansible
• Strong knowledge on Linux fundamentals, experience troubleshooting production issues
• Experience working in SRE and a 24x7 production environment
• Understanding of SRE and general SaaS service management principles
• Strong collaboration, communication and interpersonal skills
• The ability to operate calmly in challenging and stressful situations
• Unlike other roles at Precisely, this position will work with FedRAMP and as such the applicant must be a US citizen

Responsibilities

• Partner closely with SaaS Engineering to deploy application, infrastructure updates and routine maintenance
• Set up monitoring alerts to manage our cloud native infrastructure in a reliable, maintainable, observable and secure way
• Available for on call duties for incident response and blameless postmortems
• Contribute to building playbook documentation and procedures
• Ability to identify and write automation scripts to eliminate Toil
• Collaborate with Federated Security and compliance teams to implement and maintain security controls and measures
• Able to work on the FedRamp environment with specific focus in infrastructure build out and application deployment
• Shadow Senior SRE and contribute to improving the CI/CD pipeline

Preferred Qualifications

Exposure to any programming language (Go/Python/C,C++) is a big plus