Senior Site Reliability Engineer

Summary

Join Trase Systems, a leader in AI innovation, as a Site Reliability Engineer. You will play a key role in building and maintaining the scalable infrastructure powering our cutting-edge AI platform. Responsibilities include designing, building, and maintaining core infrastructure; automating processes; ensuring system reliability and performance; managing ML infrastructure and pipelines; leading incident response; implementing observability; and performing capacity planning and cost optimization. You will collaborate with ML engineers and product teams to build and operate the infrastructure that runs our advanced AI agents and machine learning models. This position requires proven SRE and DevOps experience, cloud infrastructure expertise, and proficiency in various technologies. Trase offers a comprehensive benefits package.

Requirements

• Proven SRE and DevOps Experience: Demonstrated experience in a Site Reliability Engineering or DevOps role, managing complex, large-scale production environments
• Cloud Infrastructure Expertise: Hands-on experience with one or more major cloud platforms (GCP, AWS, Azure)
• Proficiency in Infrastructure as Code: Strong skills with IaC tools such as Terraform, Ansible, or CloudFormation
• Containerization and Orchestration Mastery: Deep knowledge of Docker and Kubernetes, including experience deploying and managing containerized applications in production
• Strong Programming and Scripting Skills: Proficiency in languages such as Python, with a focus on automation and building reliable software
• Experience with Monitoring and Observability Tools: Expertise in setting up and using monitoring and logging systems like Prometheus, Grafana, or the ELK stack
• CI/CD Pipeline Development: A strong background in building and managing CI/CD pipelines for both software applications and machine learning models
• Excellent Problem-Solving and Communication Skills: The ability to troubleshoot complex issues across the stack and clearly communicate technical concepts to both technical and non-technical stakeholders
• Educational Background: A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field

Responsibilities

• Design, Build, and Maintain Core Infrastructure: Architect and implement scalable, highly available, and secure infrastructure on cloud platforms (GCP, AWS, Azure) to support our AI-driven applications and services
• Automate Everything: Develop and maintain automation tools and frameworks to eliminate manual effort in deployment, configuration, and management of our production environment
• Ensure System Reliability and Performance: Establish and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for our production systems. Proactively identify and resolve performance bottlenecks and availability issues
• Manage ML Infrastructure and Pipelines: Collaborate with ML engineers to build and maintain robust CI/CD pipelines for machine learning models, ensuring seamless training, deployment, and monitoring
• Incident Response and Post-Mortems: Lead incident response efforts to minimize downtime and conduct thorough post-incident reviews to identify root causes and implement preventative measures
• Implement and Enhance Observability: Deploy and manage comprehensive monitoring, logging, and tracing solutions (e.g., Prometheus, Grafana, ELK stack) to provide deep visibility into system health
• Capacity Planning and Cost Optimization: Forecast infrastructure needs and optimize resource utilization to ensure our platform can scale efficiently and cost-effectively
• Foster a Culture of Reliability: Champion SRE best practices across the engineering organization and mentor team members on reliability, performance, and scalability

Benefits

• 100% employer-paid, comprehensive health care including medical, dental, and vision for you and your family
• Paid maternity and paternity for 14 weeks at employees' normal pay
• Unlimited PTO, with management approval
• Opportunities for professional development and continued learning with educational reimbursements
• Optional 401K, FSA, and equity incentives available
• Mental health benefits through TARA Mind