Ada is hiring a
Senior Software Engineer

Summary

Join Ada as a Senior Software Engineer and work with internal and external stakeholders to execute the company's roadmap and deliver the messaging platform that will drive more volume to their AI-driven CX platform.

Requirements

• 5+ years of experience as a Backend/Full Stack Developer
• Proficient with backend technologies (Python and Node.js, Javascript is an asset)
• Understanding of databases such as MongoDB, PostgreSQL, ElasticSearch and in-memory stores such as Redis
• Experience with 3rd party LLMs, such as GPT, Azure, Anthropic ect. Experience
• A good understanding and direct experience with CCaaS, SIP, WebRTC, IVR, and Telephony ecosystems, including knowledge of VoIP protocols and contact center technologies
• Deploying code and strong developer operations
• Commitment to personal growth and continued learning
• Drive and willingness to make the people around you better
• Self-starter, problem solver and strong communicator
• Experience working with public APIs to build reliable third-party integrations

Responsibilities

• Execute on our ambitious product roadmap
• Provide your perspective and ideas to help level up our current development practices
• Review the team’s code, provide insightful feedback, foster collaborative community and teach everyone something new
• Ensure that the team is providing the best AI Agent platform experience to our internal developers and external partners
• Participate in an on-call rotation for the services the team owns, triaging and addressing production issues

Benefits

• Competitive compensation
• Great health benefits
• Ownership in our company