Gladly is hiring a
Senior Software Engineer

Summary

Join Gladly's team of innovators and help revolutionize customer service with cutting-edge technology. As a software engineer, you'll design and code scalable applications, teach technical best practices, collaborate with cross-functional teams, and contribute to project lifecycle.

Requirements

• Being eager to learn Gladly’s business domain and apply this knowledge in building the innovative product
• Self-organizing and prioritizing your work based on the impact to the customer
• Understanding how to balance pragmatic solutions with best practices of software engineering
• Showing ownership and pride in your work by promoting the best practices of software engineering within Gladly, educating other engineers on them, and providing ongoing maintenance and support

Responsibilities

• Design and code innovative, scalable, and fault-tolerant applications across the technology stack within the Gladly product
• Teach. Provide technical guidance and mentorship in software engineering best practices while demonstrating these as an individual contributor
• Collaborate. Work closely with small, nimble, cross-functional teams of engineers, product managers, designers, and business teams
• Contribute. Participate in all aspects of the project lifecycle, from ideation to release to measurement and iteration (sometimes in a leadership role)
• Have opportunities to move between teams and learn other cool technologies

Benefits

• Competitive salaries
• Stock options
• Medical, Dental, Vision and Life insurance
• Generous paid time off
• Generous paid Parental Leave
• 401K
• Flexible Spending Accounts
• Home office stipends