Senior Software Engineer

Summary

Join Grafana Labs as a Senior Software Engineer and take a leading role in developing and enhancing enterprise plugins for Grafana dashboards. You will build new plugins, improve existing ones, and ensure seamless customer experiences in Grafana Cloud. Collaborate with the Data Sources team and other squads to drive innovation and solve complex engineering challenges. This full-time remote position requires expertise in Go and backend services, along with experience in operating the software you build and participating in on-call rotations. You should have a user-centered approach to software development and be able to communicate effectively. The role offers competitive compensation and benefits.

Requirements

• You are comfortable working in a remote-first company; communication is key
• You have solid professional experience as a Backend Engineer with expertise in Go and backend services
• You have strong coding skills and operational experience; you were responsible for operating the software you have built
• You have experience participating in on-call rotations to support software in production, ensuring reliability and responding to incidents as needed
• You have a good understanding of a software development process that takes a user-centered approach
• You easily build an understanding of the users’ context and goals which will help you build the right solution that brings the biggest value to them
• You know how to transform ideas into working code – you are able to design a solution, get feedback, and deliver large projects
• You are a self-driven individual who understands the power of feedback loops in making roadmap decisions and driving our product forward
• You are able to communicate the design decisions clearly in written and spoken English
• You enjoy working on complex solutions – Grafana is a highly technological solution and has avid followers who rely on it every day and care deeply about their workflows
• You have an active interest in the three observability pillars and how they come together to build a powerful workflow
• Backend technologies: Strong expertise in Go and familiarity with other backend languages is valued
• Containerization and orchestration: Docker, Kubernetes
• CI/CD and DevOps: Knowledge of building pipelines, automated testing, and deployment strategies
• Monitoring and observability: Familiarity with tools like Grafana, Prometheus, or other observability platforms
• We are looking for candidates in the US and Canadian Eastern time zones

Responsibilities

• Building enterprise Grafana plugins to integrate third party services or databases into Grafana
• Innovating our plugin system to allow for enhanced capabilities
• Supporting the operations and reliability of our plugins in Grafana Cloud
• Coming up with suggestions for process improvements
• Providing technical support in customer escalations
• Working closely with the rest of the Grafana Division

Preferred Qualifications

• Some experience with frontend technologies is valued, as it helps bridge the gap between backend systems and user-facing features
• Front-end technologies (nice to have): TypeScript, React, Redux, and RxJS

Benefits

• In Canada, the Base compensation range for this role is CAD 153,000 - CAD 184,000
• Actual compensation may vary based on level, experience, and skillset as assessed in the interview process
• Benefits include equity, bonus (if applicable) and other benefits listed here
• This is a full-time remote position