Senior Software Engineer

Summary

Join NICE, a global leader in customer experience, financial crime fighting, and public safety, and contribute to the development of a multi-region, multi-tenant SaaS product. As a Software Engineer, you will be responsible for designing, developing, and deploying software features, ensuring architectural consistency, and acting as a product expert within the R&D team. You will collaborate with cross-functional teams to ensure successful product delivery and contribute to a cloud-first, microservices-driven environment.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Electronics Engineering, or a related field from a reputed institute
• 4-7 years of experience in software development with a strong focus on backend technologies and a track record of delivering complex projects
• Expertise in C#, .NET for back-end development
• Experience in developing high-performance, highly available, and scalable systems
• Working knowledge of RESTful APIs
• Solid understanding of scalable and microservices architectures, performance optimization, and secure coding practices
• Exceptional problem-solving skills and the ability to work on multiple concurrent projects
• Proficiency in developing solutions that leverage both SQL and NoSQL databases
• Hands-on experience with Continuous Integration and Delivery (CI/CD) practices using tools like Docker, Kubernetes, and other modern pipelines

Responsibilities

• Take ownership of the software development lifecycle, including design, development, unit testing, and deployment, working closely with QA teams
• Ensure that architectural concepts are consistently implemented across the product
• Act as a product expert within R&D, understanding the product’s requirements and its market positioning
• Work closely with cross-functional teams (Product Managers, Sales, Customer Support, and Services) to ensure successful product delivery
• Design and implement software features in alignment with product specifications and adhere to High-Level Design (HLD) and Low-Level Design (LLD) standards
• Contribute to the development of scalable, multi-tenant SaaS solutions
• Collaborate with Product Management, R&D, UX, and DevOps teams to deliver seamless, end-to-end solutions
• Advocate for and implement Continuous Integration and Delivery (CI/CD) practices to improve development efficiency and product quality
• Mentor junior engineers, share knowledge, and promote best practices within the team
• Assist in solving complex technical problems and enhance product functionality through innovative solutions
• Conduct code reviews to ensure adherence to design principles and maintain high-quality standards
• Plan and execute unit testing to verify functionality and ensure automation coverage
• Contribute to the ongoing support of software features, ensuring complete quality coverage and responsiveness to any issues during the software lifecycle

Preferred Qualifications

• Experience working with public cloud platforms like AWS (preferred), Azure, and GCP
• Angular, Javascript, Typescript experience is an added advantage

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations
• Enjoy NICE-FLEX!
• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week
• Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere