Senior Software Engineer, Cloud Observability

Summary

Join NBCUniversal as a Senior Software Engineer and provide technical and team leadership in shaping the future of Cloud Observability. You will develop a strategy, work with various teams to deliver optimal services and tools, and foster collaboration across the organization. This role requires strong expertise in observability tools, cloud infrastructure, and DevOps practices. You will be responsible for building and maintaining systems that monitor cloud control planes and provide insights into system behavior. The position offers a fully remote work arrangement and a comprehensive benefits package.

Requirements

• 5+ years of professional software development experience building cloud-based automation tooling
• Bachelor's degree or equivalent education, experience, and training in Computer Science or a related field
• Applied experience with observability tools such as AWS Config, Azure App Config, Splunk and DataDog, developing pipelines, building monitoring tools, and performing DevOps activities for new and existing observability tools and platforms
• Experience designing, implementing, and maintaining systems that monitor, analyze, and report on the health of Cloud Control Planes
• Experience collecting, analyzing, and interpreting data to provide insights into system behavior, performance trends, and user experiences
• Experience identifying patterns, detecting anomalies, and troubleshooting incidents
• Experience with at least one popular form of IaaS, e.g. Terraform or CFT
• Practical knowledge and experience with cloud infrastructure, tools, and workflow automation
• Excellent communicator and relationship builder
• Passion for DevOps culture, automation, and modern tooling
• A strong passion for learning and improvement
• Strive for excellence and appreciation of detail

Responsibilities

• Articulate a vision and develop a strategy for the future of Cloud Observability
• Work in consultation with teams to deliver the best services, tools, and processes
• Develop relationships and broker alignment between teams and across the NBCU organization
• Work with engineering leadership to ensure development teams are appropriately equipped with the skills and tools required to perform their job effectively
• Develop, maintain, and improve cloud-based automation tooling
• Design, implement, and maintain systems that monitor, analyze, and report on the health of Cloud Control Planes
• Collect, analyze, and interpret data to provide insights into system behavior, performance trends, and user experiences
• Identify patterns, detect anomalies, and troubleshoot incidents

Preferred Qualifications

• Strong proficiency with AWS governance services and core services such as EC2, S3, RDS, Lambda, and VPC; experience with AWS best practices and familiarity with a broad range of AWS tools and services is highly desired
• Basic familiarity with cloud platforms Azure and Google Cloud Platform (GCP); ability to navigate and understand fundamental tools and concepts within these environments
• Experience with modern build strategies, continuous integration, unit testing, static analysis, and automated integration tests required. Continuous delivery experience preferred
• Experience delivering software using an agile development process
• Excellent verbal and written communication and collaboration skills to effectively connect with both business and technical teams
• Ability to work and participate in a team with an open and collaborative style of communication
• Demonstrated ability to work independently as well as part of a cross-functional team
• Understanding software development in a DevOps culture

Benefits

• Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence
• Company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks