Senior Software Engineer, Community Support Platform

Summary

Join a team of talented software engineers at Airbnb to create innovative user experiences for AI-driven customer service products. As part of the Community Support Platform (CSP), you will work on building novel products and features, driving technical design, development, test, experimentation, analysis, and launch. You will be responsible for nurturing a culture of technical quality from design through code review to production operations.

Requirements

• BS, MS or Ph.D. in computer science or related field, or equivalent work experience
• 8+ years of relevant software development experience in a fast paced tech environment
• Strong expertise with backend systems in service-oriented architectures
• Experience with frontend or full stack development
• Experience with chatbot/AI product would be a plus
• Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations

Responsibilities

• Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy to build novel products and features
• Drive, lead, and contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch
• Nurture a culture of technical quality from design, through code review, to production operations

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits