Senior Software Engineer - Customer Success

Summary

Join Feedzai's Customer Success Engineering Team as a Senior Software Engineer and ensure seamless product installation and client requirement fulfillment. You will work with diverse technologies, including SQL, NoSQL databases, cloud environments, and messaging systems. Develop custom Java interfaces, utilize web services, and build extensions for the Fraud Analysis platform. Collaborate with a project team to understand client needs and execute requirements. Execute the full software development life cycle, troubleshoot systems, and provide second-tier client support. Mentor team members and foster best practices.

Requirements

• A Bachelor of Science and or a Master of Science in Computer Science, a degree in a comparable field, or equivalent work experience
• 4 + years of extensive work experience in Java software development
• Thread and JVM Memory Management in high-performance systems
• Client engagement experience and ability to act as a consultant to our clients
• Excellent English communication skills, both verbal and written

Responsibilities

• Execute full software development life cycle, including building integrations and enhancements to Feedzai core product
• Write well-designed, testable code
• Integrate multiple software components into a fully functional software system
• Troubleshoot, debug and upgrade existing systems
• Deploy and support systems in production
• Comply with best practices and industry standards
• Work with Agile principles to regularly deliver quality products
• Ensure proper feature deployment or product upgrades
• Provide Second Tier support for clients that are live
• Mentor, coach and inspire other members of the team, helping to foster software development best practices

Preferred Qualifications

Experience with Zookeeper, RabbitMQ, Cassandra, Ansible, Docker, Databases