Senior Software Engineer II - Consumer On Premise

Olo
Summary
Join Olo, a leading SaaS platform in the restaurant industry, as a Senior Software Engineer on the Consumer On Premise team. You will design, develop, scale, and monitor solutions for dashboards and tools to manage Olo's products. Collaborate with product managers, designers, and stakeholders to translate customer needs into technical solutions. Proactively monitor system performance, identify and resolve issues, and communicate effectively with stakeholders. Take a proactive approach to support, identifying root causes and developing long-term solutions. This fully remote position, based in the UK, offers private healthcare coverage and participation in statutorily required benefits and pension programs. You will be contracted through Deel, Olo's Employer of Record.
Requirements
- 6+ years on-the-job development experience
- Experience with architecting and developing end-to-end flows in a distributed/microservices application architecture
- Experience writing unit tests and testable code
- Demonstrates strong problem-solving skills and the ability to navigate complex technical challenges
- Exhibits excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes
- Delivers constructive feedback that empowers individuals and strengthens the team
- Communicates technical concepts clearly, adapting to both technical and non-technical audiences
- Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency
Responsibilities
- Design and implement scalable, high-quality components and services that align with team and company goals
- Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance
- Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions
- Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively, while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution
- Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence
- Document and share knowledge effectively to elevate the teamβs technical expertise
- Champion best practices in software development, agile methodologies, and continuous improvement
Benefits
- Private healthcare coverage
- Participation in all statutorily required benefits and pension programs