Senior Solutions Architect

Summary

Join Monte Carlo as a customer-facing Solutions Architect and be a key player in the success of our largest enterprise clients. You will act as a technical counterpart to the Success team, defining project scopes, guiding outcomes, and delivering Monte Carlo implementations in complex data environments. This role requires strong technical aptitude, extensive customer-facing experience, and the ability to manage multiple engagements. You will deliver training, create technical materials, and advocate for customers cross-functionally. The ideal candidate possesses 3-5 years of experience in a similar role within the data technology space and a deep understanding of cloud data warehousing, data lakes, and related technologies. This position offers the opportunity to work with leading enterprises and contribute to a high-performing team in a fast-paced startup environment.

Requirements

• 3-5 years of experience in a technical, customer-facing role, preferably within the data technology space
• Firm understanding of some of the following: cloud data warehousing, data lakes, ETL concepts and workflows, BI solutions, SQL, and working with APIs; Networking experience a plus
• Experienced in use case discovery, scoping, and delivering complex solutions to multiple audiences
• Worked with Enterprise customers before and managed multiple stakeholders and priorities
• Been part of a high-performing team
• Experience identifying and improving internal and customer-facing processes
• Previously worked in a startup environment
• Ability to travel to customer sites up to 25% of the time

Responsibilities

• Be a strategic technical counterpart to the Success team at Monte Carlo
• Define project scope based on the customer's needs and requirements, guide clear outcomes, and communicate technical and value propositions
• Deliver implementations of Monte Carlo, including on complicated data lake environments
• Define "best practice" approaches for achieving a desired technical capability through Monte Carlo
• Deliver training and enablement on advanced technical concepts to technical customers
• Create collateral, documentation, and other technical materials as needed
• Advocate on behalf of customers cross-functionally with Product, Engineering, Support, and Sales
• Analyze customer trends and identify opportunities to drive product consumption growth

Preferred Qualifications

• Finding creative solutions to unlock the value of our product
• Learn our customers’ data infrastructure so you can be prescriptive on how they should implement Monte Carlo
• A high degree of ownership and appetite for ambiguity is critical, as well as a relentless desire to solve customer problems and chase down answers