Senior Solution Architect - GRC + SecOps

Summary

Join NewRocket, a global ServiceNow partner, as a Senior Solution Architect with GRC & SecOps expertise. Lead, coach, and mentor a team of Software Engineers in delivering professional services for clients. Implement and develop ServiceNow customizations based on functional and technical requirements, utilizing leading practices and internal code standards. Provide support and guidance on large-scale, complex projects. Receive official ServiceNow training to obtain certifications. Collaborate with stakeholders and end-users to gather requirements and deliver effective solutions. Contribute to platform upgrades, patching, and performance optimization. Document technical solutions and workflows. NewRocket offers a diverse and inclusive workplace and is committed to providing equal opportunities.

Requirements

• 8+ years of experience in developing/implementing on the ServiceNow platform, including IRM,/GRC and SecOps,Custom Applications, including Policy and Compliance
• At least 5+ years’ experience working in software development involving ServiceNow Risk Management products
• Should have a minimum of 3 years of experience in an architect role
• Strong experience with ServiceNow modules, including ITSM, GRC & SecOps
• Solid understanding of security frameworks and compliance standards
• Coding and configuring integrations between ServiceNow and data source systems
• Experience working with risk or compliance teams, tools, practices
• Experience with working with customers to understand business problems and translate to technical requirements, design, and build solutions, perform testing, conduct demos, and train end users on how to use solutions
• Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems
• Experience with discovery, requirements gathering, and the build out of core ServiceNow functionality
• Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes
• Ability to create technical design documents and user documentation
• A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience

Responsibilities

• Interface with end-users, key stakeholders to gather systems requirements for GRC/SecOps
• Develop and implement GRC programs, policies, and control frameworks
• Perform advanced troubleshooting and root cause analysis on ServiceNow platform issues
• Participate on project teams that define, design, and develop IRM solutions on the ServiceNow platform based on requirements gathered from clients
• Support and maintain integrations between ServiceNow and external systems
• Collaborate with stakeholders & end users to understand requirements and deliver effective ServiceNow solutions
• Participate in platform upgrades, clone, patching, and performance optimization initiatives
• Promote your update sets and data across applicable SN environments
• Ensure adherence to best practices in ServiceNow development and configuration
• Align with existing SN technical lead for map/event work to ensure consistent approach that does not break shared patterns
• Document technical solutions, workflows, and issue resolutions

Preferred Qualifications

• CSA (Certified System Administrator)
• CIS–GRC / CIS–SecOps
• CAD (Certified Application Developer)