Senior Solutions Architect

Summary

Join Temporal as a Senior Solutions Architect and become the primary customer-facing technical leader within the Commercial sales team. You will work directly with numerous mid-market prospects and customers, demonstrating the value of Temporal Cloud. Highlight Temporal's role as a crucial orchestration layer for modern applications, particularly in AI and agentic workflows. Your responsibilities span the entire customer lifecycle, from initial technical evaluation to post-sales expansion, significantly contributing to our growth. You will navigate fast-paced sales cycles, manage multiple clients, and collaborate with Account Executives to develop account plans. This role requires strong development experience, excellent communication skills, and a deep understanding of distributed systems and cloud services.

Requirements

• Strong development background with hands-on coding experience - you'll be working primarily with developer audiences
• Exceptional time management and prioritization skills with ability to thrive in high-volume environments requiring frequent context switching
• Enthusiasm for AI/ML technologies and proficiency with AI/LLM tools, with eagerness to learn about emerging use cases
• Excellent technical communication skills and ability to construct application prototypes using Temporal's supported languages (Java, Go, Typescript, or Python)
• Deep understanding of distributed systems, production operations (security, reliability, performance), and cloud provider services
• Ability to provide architectural guidance on application patterns and platform architectures, and serve as a technical advisor to sales counterparts

Responsibilities

• Navigate high-volume, fast-paced sales cycles while managing multiple prospects and customers simultaneously
• Help prospects evaluate Temporal Cloud, positioning it successfully against alternative technologies (and self-hosted Temporal) with a growing emphasis on AI/ML and agentic use cases
• Support both pre-sales technical evaluation and post-sales expansion opportunities in our consumption-based business model
• Partner with Account Executives to develop account plans, providing technical guidance on opportunity sizing and use case fit assessment
• Own relationships with customer Technical Decision makers and create conditions for expanding production applications using Temporal
• Prioritize effectively in a fast-moving environment, distinguishing between urgent and important customer needs

Preferred Qualifications

• Central, Mountain, or Pacific time zones preferred
• Experience with AI/ML orchestration, workflow management, or related technologies
• Thrives in fast-paced, high-change environments and enjoys staying current with emerging technologies
• Strong partnership skills with customer engineering teams and ability to serve as an effective technical coach
• Experience articulating the value of a commercial SaaS offering that competes with an OSS variant (Redis, Kafka, Databricks, etc.)
• Strong cross-functional collaboration skills with ability to serve as the technical bridge between customers and internal teams

Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays
• 100% Premiums Coverage for Medical, Dental, and Vision
• AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
• Empower 401K Plan
• Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
• Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com
• Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness
• $3,600 / Year Work from Home Meals
• $1,500 / Year Career Development & Learning
• $1,200 / Year Lifestyle Spending Account
• $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
• $500 / Year Professional Memberships
• $74 / Month Reimbursement for Internet
• Calm App Subscription for Mental Health & Wellness