Senior Solutions Engineer

Summary

Join Lucid Software's Solution Engineering team in Amsterdam as a technical point of contact throughout the sales cycle, creating and delivering custom technical demos of the Lucid product suite to prospects and customers. You will become a respected product expert, solving problems creatively, answering security questions, and engaging with Product and Engineering teams. This role requires 5+ years of relevant experience in a technical sales position, excellent communication skills, and a passion for customer success. The ideal candidate is detail-oriented, a team player, solution-focused, and able to thrive in a fast-paced environment. Lucid offers a hybrid workplace promoting work-life balance, allowing for remote work or working from the office.

Requirements

• 5+ years of relevant experience (as a Solutions Engineer, Solutions Consultant, or other similar technical sales position)
• Peers would describe you as passionate, technical, hard-working, fun to be around, and someone who takes initiative
• Demonstrate interest in customer success
• Excellent written & verbal communication skills, including presentation acumen
• Detail-oriented, organized, and a good team player
• Bias towards finding solutions vs. shutting down ideas
• Can relate to Lucid Software's products and culture
• Can easily thrive working in a fast-paced, start-up-type environment
• Experience working in a customer-facing environment

Responsibilities

• Create and deliver custom technical demos of the Lucid product suite to prospects and customers
• Become a respected product expert internally and source of knowledge for customers
• Creative and strategic problem solving to identify and solve inefficiencies in SE team operations
• Answer security related questions and alleviate concerns
• Engage frequently with Product and Engineering teams to relay customer challenges and successes
• Other duties as assigned

Preferred Qualifications

• Able to work in our EMEA Amsterdam office twice a week (Tuesday & Thursday)
• Experience working in a customer-facing role, in sales, or at a SaaS company
• Experience with coding, Excel formulas, or other technical software tools
• Familiarity with Cloud Networking Architecture or Information Security is a plus
• Design savvy and familiar with current UX design trends
• Experience with SCRUM/Agile methodologies