Senior Specialist Software Architect

Summary

Join NiCE, a global company, as a Software Architect providing technical leadership across development teams. You will define architectural requirements, collaborate with other teams, and set the technical direction. Responsibilities include driving technical decisions, ensuring coding standards, fostering teamwork, and representing the department professionally. The ideal candidate possesses a BS in Computer Science or equivalent experience, 12+ years of software development experience, and expertise in designing applications using relational and/or non-relational databases. The role offers a hybrid work model (NiCE-FLEX) with 2 days in the office and 3 days remote.

Requirements

• BS in Computer Science, or equivalent work experience
• 12+ years of software development experience
• Experience with developing large enterprise-scale application in AWS
• Full-stack experience with PHP, ReactJS, SQL/NoSQL and readiness to work with teams using other technology stacks like Java / .Net
• Strong quality orientation
• Expertise in designing application using relational and/or non-relational databases
• Working Knowledge of CI/CD
• Experience with micro-service design. Experience architecting systems for performance and scalability. Experience in product development
• Excellent problem-solving abilities. Excellent decision-making skills
• Working Knowledge of design patterns. Working Knowledge of Agile development processes
• Strong communication skills
• Domain knowledge of CCaaS (Routing, IVR workflows, Digital channels, Workforce engagement)
• Must possess strong organizational and time management skills

Responsibilities

• Work with product management team to define new architectural requirements
• Ensure strong collaboration between other development teams, Product Management and Quality Assurance
• Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure
• Communicate architecture in an effective and professional manner
• Drive technical decisions, solve tough problems, and coordinate multiple project execution
• Ensure that the inContact Development coding quality standards and review processes are followed to ensure proper security and high availability standards
• Monitoring the quality of code that is delivered through reviews and other processes
• Foster strong teamwork environment and create passion and energy within the team
• Be an active participant in the development leadership team ensuring corporate success
• Represents self and department with professionalism and competence
• Follow the company Code of Ethics and inContact policies and procedures at all times

Benefits

• Enjoy NiCE-FLEX!
• At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week