Senior Staff Product Designer

Summary

Join Gusto as a Senior Staff Product Designer and redefine how small businesses manage their finances. You will design seamless money movement experiences across Gusto's products, ensuring safety and trust through intuitive fraud prevention systems. Collaborate with cross-functional teams, set a bold vision, define long-term strategy, and deliver high-impact features. Ensure all designs operate reliably at scale. This role requires a systems thinker who thrives in ambiguity, simplifies complexity, and consistently delivers customer impact. The Payments and Risk Platform team ensures secure and seamless money movement, re-architecting Gusto's core payments platform for efficiency and growth while safeguarding against fraud.

Requirements

• 10+ years of product design experience, with a proven track record of leading design direction across complex, high-leverage product areas
• A strong history of shaping product strategy and driving design execution, delivering simple, intuitive experiences within complex or technical domains—ideally in platform or services contexts, and with an understanding of AI's capabilities in design
• Exceptional ability to partner with Product and Engineering, influencing roadmap and systems decisions by translating technical constraints into superior customer outcomes
• A holistic thinker who designs cohesive customer journeys that span digital products and human support, maintaining a high bar for quality and ensuring thoughtful, high-impact solutions reach customers
• Demonstrated comfort thriving in ambiguity, leading through action, and prioritizing tangible customer impact over conceptual planning
• A collaborative leader who brings strong opinions, engages in constructive debate, and helps teams align efficiently to advance work
• A deep passion for Gusto's mission and a commitment to empowering small businesses through world-class financial tools

Responsibilities

• Define and drive a long-term UX vision for your product area, ensuring it seamlessly integrates with Gusto’s broader strategic objectives
• Significantly influence product strategy, roadmap development, team OKRs, and overall project direction, acting as a key voice in decision-making
• Balance speed with strategic foresight, delivering urgent customer improvements while ensuring they consistently elevate the long-term customer experience and align with our evolving vision
• Collaborate closely with our research team to uncover deep user insights that directly inform and strengthen your design decisions
• Contribute actively to Gusto’s vibrant product design leadership community, sharing your expertise and shaping our collective design excellence
• Champion and evolve our design system and platform standards, applying them rigorously in your product work and identifying opportunities for their continuous improvement

Benefits

• Competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto)
• Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York
• Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role)
• When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required