Senior Staff Product Designer

Summary

Join Kraken as a Senior Staff Product Designer and play a crucial role in shaping the future of Kraken in the payments space. Lead the design and delivery of a new payments app, from concept to launch. Set industry benchmarks with innovative designs, enhancing Kraken's brand recognition. Collaborate with designers, researchers, product managers, and engineers to create exceptional user experiences. Balance business objectives, customer needs, and technical constraints. Own your work and track outcomes. Track emerging customer trends and lead design reviews. This fully remote position offers the opportunity to contribute to a mission-focused company and build the future of crypto.

Requirements

• Proven experience leading 0→1 product design initiatives across mobile and web, with a track record of shipping high-quality, complex products—especially in the payments or crypto space
• Expert in solving tough UX challenges, crafting intuitive user experiences, and rapidly prototyping to test and validate ideas
• Uses research-backed methods and analytics to inform design decisions; open-minded, egoless, and deeply collaborative
• Inspires teams by mentoring others, setting a high design bar, and fostering a culture of excellence within the org
• Organized, articulate, and proactive—comfortable managing up and across teams to keep projects moving
• Strong communication skills with the ability to clearly articulate design intent and strategic rationale

Responsibilities

• Lead the delivery of completely new product concepts for the payments space
• Set the industry benchmarks with visually rich and innovative designs, enhancing Kraken's brand recognition and setting a new standard for our business
• Use influence to push stakeholders to maintain the highest of standards
• Create exceptional quality user experiences working closely with other designers, researchers, product managers, content writers, and engineers
• Develop the visual concept for Kraken’s payments products and develop the design language
• Balance business objectives, customer needs, insights and technical constraints to produce data-informed outcomes
• Own your work, take full accountability for the quality of your designs and track outcomes and results
• Track emerging customer trends, using insights to upgrade our designs and impact our overall design direction
• Lead design reviews both seeking and giving meaningful and supportive feedback

Preferred Qualifications

Knowledge of Bitcoin, cryptocurrency, or financial platforms is a strong plus