Senior Staff Software Engineer

Summary

Join Copper, a fast-growing company revolutionizing the CRM industry, as a Senior Staff Software Engineer. You will be a technical lead, guiding architectural decisions and mentoring other engineers. This fully remote position involves working on Copper's server tech stack, adding and improving features for their CRM, and advancing the overall technology platform. You will collaborate with cross-functional teams across the software development lifecycle. Your influence will shape Copper's decisions at all stages, from definition to observability. The role reports to an Engineering Manager and involves working with teams across North America and the UK.

Requirements

• 8+ years of experience in backend engineering, with 2+ years in a Staff or Senior Staff role
• Ideally, you’ll have some experience focused on both front-end and back-end technologies simultaneously
• Expertise in Ruby on Rails or a similar framework with ability to ramp quickly
• Deep knowledge of distributed systems, database design, and API architecture
• Experience with queuing systems (Resque or similar), caching, and search indexing tools
• Deep understanding of CI/CD pipelines and tooling, with experience optimizing build, test, and deployment workflows in modern engineering environments
• Comfortable working in Kubernetes-based environments and with cloud infrastructure (e.g. AWS)
• Excellent communication, cross-functional collaboration and technical leadership skills
• Experience working with, evolving, and improving large codebases
• Experience growing code, systems, and capacity for performance and scale
• A track record of championing observability, including monitoring, alerting, and debugging workflows across complex systems
• Familiarity with incident management and postmortem culture
• Ability to work seamlessly with remote Engineering and Product teams throughout North America
• An approach where you always leave the campground cleaner than you found it

Responsibilities

• Drive the design and implementation of highly scalable and available distributed SaaS solutions
• Participate in critical component design and advise on strategic technical direction
• Work closely with architects, team leaders and engineers to implement solutions
• Mentor and train fellow software engineers on software development best practices
• Research and recommend new technologies to ensure application scalability, maintainability and quality
• Ensure technical documentation for solution designs is created and maintained
• Drive quality through the creation of end-to-end tests
• Collaborate with peers and stakeholders for technology advancement and product delivery
• Participate in Product discussions to advise on and influence the roadmap

Benefits

• The compensation range for this role is between $170,000 - $190,000 CAD, depending on your experience, skills and qualifications
• At Copper, we are committed to fair and equitable compensation practices that align with market standards
• Our teams are distributed across the UK, Canada and in the United States
• We are remote first, and we are an equal-opportunity employer