Senior Staff Software Engineer

Summary

Join ServiceNow's Platform Labs team as a Staff engineer and tackle challenging technical initiatives. You will create functional proofs of concept, support integration into roadmaps, and work on diverse projects within the ServiceNow platform. This role involves researching, proposing solutions, building and testing experiments, and iterating on designs. You will build high-quality, scalable code, collaborate with product owners, and contribute to new product development. Mentoring colleagues and promoting knowledge-sharing are also key aspects of this position. The team embraces emergent technologies while considering the constraints of ServiceNow's scale.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• 14+ years of programming experience
• Ability to learn and explore existing and new technologies with a data-driven mindset
• Experience with cloud native technologies, distributed systems, and platforms
• Advanced knowledge with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Experience with JavaScript and the Web as a platform, reusability, and componentization
• Hands-on Coding, System Design, Implementation etc
• Experience working with relational databases including development, troubleshooting and performance optimization
• Capability to manage multiple projects with material technical risk across teams and processes; may serve as a functional lead or technical owner

Responsibilities

• Research and learn, staying abreast of new technologies or adopting tried and tested standards
• Justify choices with thorough analysis and discussions
• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users
• Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Be a mentor for colleagues and help promote knowledge-sharing

Preferred Qualifications

Experience with UI frameworks like Angular, React or Vue