Senior Staff Software Engineer

Summary

Join ServiceNow, a global leader in AI-enhanced technology, and build high-quality, scalable, and reusable code. Collaborate with product owners, understand detailed requirements, and own your code from design to delivery. Implement user-friendly software allowing for customer customization. Contribute to new product and feature development while enhancing existing products. Mentor colleagues and promote knowledge sharing. Leverage your experience in integrating AI into work processes and demonstrate expertise in Java, JavaScript, and modern UI frameworks. This role requires managing multiple projects with technical risk across teams.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 12+ years of experience with Java language
• Passion for JavaScript and the Web as a platform, reusability, and componentization
• Advanced knowledge with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Experience with any of the modern UI frameworks like Angular, React or Vue
• Advanced knowledge experience working with relational databases including development, troubleshooting and performance optimization
• Experience with multiple technology stacks: Cloud Dev, Platforms, Web Dev, Frameworks or service–oriented architecture
• Capability to manage multiple projects with material technical risk across teams and processes; may serve as a functional lead or technical owner

Responsibilities

• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users
• Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Be a mentor for colleagues and help promote knowledge-sharing