Senior Staff Software Engineer, Community Support Engineering

Summary

Join Airbnb's Community Support Engineering team in China as a Senior Staff Engineer and make a lasting impact on the user experience. As the most seasoned individual contributor, you will set high standards for engineering practices, architecture, prioritization, and communication. You will deliver results daily, mentor team members, and lead by example. This role requires a strong technical background, experience with large-scale software systems, and excellent communication skills. The position is based in China with remote eligibility, and occasional office work may be required. Airbnb is committed to diversity and inclusion.

Requirements

• BS, MS or Ph.D. in Computer Science or related field
• 12+ years of relevant experience in the tech industry; 4+ years of experience in an Architect or Staff Engineer role, with ownership responsibility over large-scale software systems
• Hands-on experience with designing, implementing and shipping large-scale, high-performance software systems
• A track record of complex, high-quality system architecture designs, combined with a passion for perfecting user experience and contributing to product strategy. The ability to take both system and product considerations in your decisions is crucial
• A commitment to coach and mentor, with experience of owning and fostering engineering maturity and tech culture, in multiple organizations
• Excellent communication ability to thrive in a fast-moving environment supporting a rapidly growing business, effectively operating in ambiguity and creating alignments with multiple teams
• A proven track record of fostering a culture of strong commitment to engineering quality and excellence
• A proven track record of fostering a culture of Diversity and Belonging, within the organization and across the tech community
• Fully proficiency of communication in both Chinese and English language

Responsibilities

• Proactively take initiatives to drive for technical excellence and engineering maturity
• Build relationships and drive alignment with stakeholders within Community Support and across external teams
• Build and leverage your influence as a highly-respected individual contributor to drive for positive impacts
• Communicate difficult or complex concepts and decisions clearly and effectively with multiple stakeholders across various functions
• Provides critical guidance and input in prioritization of engineering undertakings and tradeoffs
• Mentor and guide managers and engineers, fostering their technical growth and professional development

Preferred Qualifications

• Engineering management experience is a plus, but not required
• Experience in designing and developing complex and durable APIs is a big plus
• Track record in implementing solutions incorporating and implementing ML / AI, including Generative AI concepts, is highly desirable
• A proven track of working across global engineering communities to help engineers deliver high quality solutions while improving collaboration is desired

Benefits

This position is China - Remote Eligible