Senior Systems Engineer, Endpoint Device Management

Summary

Join Marqeta as a Senior Systems Engineer and focus on endpoint device management, designing, implementing, and managing company endpoint devices and software. You will manage endpoint security, software deployment, and device compliance. The ideal candidate possesses deep understanding of Apple, Jamf, PC and Workspace configurations, Okta Workflows, IAM administration, Terraform, and VDI. This flexible role can be performed remotely in Ontario or British Columbia, Canada. You will manage and maintain device management systems, overseeing endpoint management, developing and implementing Okta Workflows, and managing VDI. You will also administer IAM, utilize Terraform, and collaborate with cross-functional teams.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 5+ years of experience in device and endpoint management
• Experienced with Apple, Jamf, PC, Workspace One
• Experienced with Google/Slack/Atlassian administration
• Experience with Okta Workflows and IAM administration
• Excellent problem-solving skills and the ability to troubleshoot complex system issues
• Experienced working in Jira for Sprint/Agile/Kanban execution models
• Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders

Responsibilities

• Manage and maintain device management systems, ensuring optimal performance and security
• Oversee endpoint management, including the deployment, maintenance, and troubleshooting of end-user devices
• Develop and implement Okta Workflows, optimizing identity and access management processes
• Manage and optimize Virtual Desktop Infrastructure (VDI), ensuring seamless remote access and high-performance user experience
• Administer IAM, ensuring secure and efficient access control across all systems
• Utilize Infrastructure as Code (Terraform) to automate and manage infrastructure, promoting efficient and reliable system deployments
• Help administer Apple/Google/Slack/Atlassian tools, managing user access, permissions, and system configurations
• Collaborate with cross-functional teams to identify system requirements and implement appropriate solutions
• Provide technical support and guidance on system-related issues, ensuring minimal downtime and optimal system performance

Preferred Qualifications

• Knowledgeable about Infrastructure as Code (Terraform)
• Familiarity with user access, device compliance, standards, remediation
• Jamf certified

Benefits

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Annual bonuses