Senior Systems Engineer, Enterprise Services
STS - Specialized Technical Services
📍Remote - Jordan
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Job highlights
Summary
Join STS, a company with a unique and engaging culture that revolves around collaboration and innovation. We are looking for individuals who share our values and want to be part of a team that drives engagement and excellence across teams through commitment and collaboration.
Requirements
- Bachelor's degree in Computer Engineering or any related IT field
- 2-6 years of experience in Hardware Services
- Excellent command of both English & Arabic languages (writing, reading & conversation)
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Good troubleshooting skills
- Good planning skills including contingency and system availability planning
- Good experience in administration procedures
- Good communication skills in both Arabic and English
- Good follow up skills
- Good Presentation skills and good reporting and documentations skills
Responsibilities
- Create implementation plans, designs and generate detailed technical implementation report for each undertaken project
- Generate design, implementation, disaster recovery, and other technical documents if required
- Stay current on industry trends and new technologies and recommend future initiatives
- Install new products and apply performance and security procedures
- Supervise the migration of existing solutions and apply needed updates
- Complete configuration and upgrading based on design and specifications of client proposals
- Supervise the administration of systems and servers to ensure availability of services to authorized users
- Complete integration and test the applications and systems
- Maintain and submit accurate implementation reports, test reports, and other documents as required per project basis
- Provide timely status reports to supervisors and project managers
- Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support
- Follow-up on major accounts in terms of technical support and proactive support service
- Maintain applications, operating systems and perform various preventative maintenance tasks for clients
- Provide hands on training to the customer “Knowledge Transfer”
- Run Instructor led classroom training
- Provide post-implementation consultation by analyzing operational needs and proposing technical solutions based on customer requirements
Preferred Qualifications
- Proficiency of datacenter devices and system engineer Operation & Support such as EMC storages ,Dell Server and Vxrails
- Proficiency of Virtualization environment “VMware vSphere, ESXi and VSAN”
- Good experience Backup system Operation & Support such as Veritas NetBackup, Avamar, VEEM ,and networker
- Good Experience in SAN storage and SAN switch Operation & Support
- Good experience of DR operation and management
- Good experience in Linux administration and support
- Good experience in VMware high availability design and implementations
- Good experience in Installing patches and perform system updates for storage, VMware and Linux for large amount of server and in bulk
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Please let STS - Specialized Technical Services know you found this job on JobsCollider. Thanks! 🙏