Senior Technical Engagement Manager

Summary

Join HackerOne as a Senior Technical Engagement Manager and lead the delivery of large, complex security engagements for major clients. You will manage all aspects of HackerOne Assessment projects, from scoping and planning to reporting and stakeholder communication. This role requires strong technical expertise in cybersecurity, penetration testing, and customer interaction. The position offers a flexible work approach with remote work options, while requiring occasional in-person collaboration. You will work closely with clients to define testing needs, develop testing plans, and present findings. This is a technical delivery role reporting to the Senior Manager, Technical Engagements.

Requirements

• 5+ years information security industry experience in penetration testing or similar security assessment work
• 3+ years in a customer-facing role in cybersecurity
• You are a passionate expert in cybersecurity and have security testing specializations and expertise
• A background in ethical hacking/pentesting on bug bounty programs
• Comfortable working cross functionally with the common goal of customer value driving interactions
• Expertise in various penetration testing methodologies
• Possess an energy for change and default to action vs. inaction
• A desire to mentor colleagues and collaborate with leaders inside and outside immediate team
• Demonstrated ability to translate complex technical concepts into language that is understood by non-technical audiences
• Motivation to achieve company wide OKRs and KPIs with ownership of results
• In addition to standard HackerOne background check requirements, the applicant must be comfortable with undergoing additional FBI background checks and fingerprinting to satisfy a specific requirement for one of our largest Fed/SLED customers

Responsibilities

• Lead the effective and efficient delivery of large, complex security engagements. These including HackerOne Pentests, HackerOne Challenges, and Code Security Audits
• Scope technical engagements based on customer and testing needs
• Find creative solutions to conduct optimal security testing in the face of situationally unique limitations
• Train and educate your teammates on your security specializations and expertise
• Develop testing program plans for HackerOne technical engagements that align with customer goals and drive desired outcomes and results
• Maintain, enhance and develop testing methodologies for various different types of attack surfaces
• Represent HackerOne’s Assessment delivery process and methodologies to customers’ business leaders and executives
• Build relationships with key stakeholders both internally and within customer organizations
• Source engagements from an extensive and growing network of world-class security talent
• Work independently to manage multiple customer engagements in different delivery phases, alongside developing scalable efficiencies
• Ensuring quality and technical accuracy for all customer deliverables produced during an engagement
• Present technical findings and vulnerability details to our customers’ business stakeholders during wrap-up calls
• Maintain accurate activity documentation and communication with cross-functional teams

Preferred Qualifications

• Experience with SLED/FED accounts
• Public contributions to and/or achievements in the security community (CVEs, bug bounty recognitions, maintainer of open source tooling)
• Relevant offensive security certifications (eg: OSCP, OSCE, CEH, CompTIA Security+)

Benefits

• Health (medical, vision, dental), life, and disability insurance
• Equity stock options
• Retirement plans
• Paid public holidays and unlimited PTO
• Paid maternity and parental leave
• Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
• Employee Assistance Program
• Flexible Work Stipend