Senior Technical Product Manager

Summary

Join Superformula, a digital consultancy focused on technology modernization and digital transformation, as a Technical Product Manager for Web and Mobile Platforms. Partner with engineering leaders to build foundational technology and governance for consumer websites and mobile apps, enabling efficient feature creation and operation. Lead in defining outcomes, initiatives, and processes supporting the internal developer community, end-user experience, and business priorities. Champion platform capabilities, seeking alignment and synergy between platforms. You will define user stories and acceptance criteria, create and lead governance processes, and report progress to stakeholders. This role requires significant knowledge of current technologies and proven success in translating user needs into development scope and achieving outcomes through indirect influence.

Requirements

• Significant knowledge of current technologies and practices for creation, deployment, and operation of websites and mobile apps
• Experience with common product management practices
• Experience working within agile product teams to build customer-facing software
• Proven success translating software user and stakeholder needs into relevant outcomes and development scope
• Proven success achieving outcomes through indirect influence and building consensus

Responsibilities

• Understand platform users’ and stakeholders’ needs. Determine how to assess platforms’ ability to meet those needs and establish ongoing assessment. Represent those needs in product planning and governance processes
• In partnership with platform engineering leaders, lead in defining desired outcomes and strategy, then initiatives and processes to achieve those outcomes
• In partnership with platform engineering leaders, create and maintain platform team roadmaps. Evaluate potential work’s value and priority. Report progress and status to stakeholders. Show how the teams’ work connects to desired outcomes
• Define user stories and acceptance criteria that are specific about outcomes without defining the engineering solution
• In partnership with platform engineering leaders, create and lead governance processes that help feature teams uphold platform quality and requirements. Help feature teams understand the benefits of platform enhancements and push for adoption

Preferred Qualifications

• Experience with e-commerce websites and/or mobile apps
• Experience with major public cloud providers
• Experience with content delivery networks
• Experience with web and app analytics tools
• Experience with mobile app engineering teams and mobile delivery platforms/tooling (Apple and Google app stores)
• Experience with authentication and identity management systems and practices, such as Okta, Cognito
• Experience in hospitality or travel industries