Senior Technical Product Manager

Summary

Join Vetcove's growing team as a Senior Technical Product Manager and help enhance the platforms used by veterinary clinics. You will drive initiatives to improve user experience, manage quality assurance, and work with internal and external stakeholders. This role offers the opportunity to shape the future of a platform trusted by thousands of veterinary professionals. You will be responsible for driving product enhancements, turning feedback into action, supporting key initiatives, shaping product documentation, leading small feature developments, and training internal teams. Vetcove is a Y Combinator and venture-backed company with a mission to modernize the animal health industry.

Requirements

• Experience: A four-year college degree with a track record of managing multiple projects and priorities
• Skills: 3+ years of experience in a product role
• Attention to Detail: You have a knack for catching the smallest inconsistencies and ensuring high-quality output across projects
• Strong Communicator: You can distill complex ideas into simple, actionable insights and build consensus across teams
• Critical Thinker: You love diving into data, interpreting trends, and proposing data-driven solutions
• Organization Pro: You thrive in a fast-paced environment, balancing competing priorities without missing a beat

Responsibilities

• Drive Product Enhancements: Monitor long-term projects for optimization opportunities and work with cross-functional teams to implement improvements
• Turn Feedback into Action: Collect and evaluate user feedback through surveys and direct interactions with veterinary clinics and pet parents
• Support Key Initiatives: Collaborate with onboarding and support teams to remove roadblocks and create seamless customer experiences
• Shape Product Documentation: Build out feature documentation to align business and engineering teams on new and existing functionality
• Lead Small Feature Developments: Manage 1-2 low to mid-level feature builds, defining requirements, ensuring smooth engineering handoffs, and conducting QA testing
• Train Internal Teams: Educate departments on new product features to ensure consistency in customer interactions and maximize feature adoption

Preferred Qualifications

Tech-Savvy: Experience with Excel and data analytics platforms is a plus

Benefits

• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At home office set up
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events