Senior Technical Program Manager

Summary

Join HackerOne as a Senior Technical Program Manager to lead our internal bug bounty program. You will oversee program operations, maintain program scope and policies, ensure timely vulnerability resolution, manage hacker relationships, and communicate program updates. This role requires strong program management, security vulnerability, and collaboration expertise. You will leverage data to improve the program and proactively identify risks. The position is remote and based in the US. HackerOne is a digital-first company offering flexibility in time and location.

Requirements

• 6+ years of experience as Technical Program Manager or similar role in a security-focused organization
• Experience managing bug bounty programs or similar initiatives working with or managing hacker communities
• Strong understanding of common security vulnerabilities, CVSS scoring, and vulnerability management workflows
• Excellent communication and interpersonal skills, with the ability to effectively communicate with technical and non-technical stakeholders
• Must be based remotely in the US

Responsibilities

• Oversee the entire HackerOne bug bounty program, ensuring smooth operations and data-driven continuous improvement
• Maintain and update program scope, bounty table, and policies to align with evolving security needs
• Ensure timely triage and resolution of reported vulnerabilities, working closely with development teams
• Manage hacker relationships, fostering a positive and productive community
• Effectively communicate updates, trends, and metrics for the program to both internal and external stakeholders
• Use metrics to analyze program and vulnerability trends to proactively identify potential risks and implement preventive measures
• Reduce mediations and report backlog by streamlining processes and policies for the program, improving triage efficiency, and setting and enforcing quality standards for vulnerability submissions

Preferred Qualifications

• Familiarity with bug bounty platforms like HackerOne
• Ability to work independently and as part of a cross-functional, distributed team
• Ability to analyze data, develop actionable insights, and make data-driven decisions for continuous improvement

Benefits

HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment