Senior Technical Writer

Summary

Join Great Expectations, a leading provider of data quality solutions, as a Technical Writer. You will play a key role in creating and maintaining high-quality documentation for our SaaS platform, GX Cloud, and open-source library, GX Core. Collaborate with product, engineering, and developer relations teams to ensure timely and accurate documentation of new and existing features. Develop robust technical documentation, including how-to guides, tutorials, and API references. Maintain consistency in style and tone across all documentation. This role offers a competitive salary and benefits package, a flexible work environment, and the opportunity to contribute to a rapidly growing company in the exciting field of data science and engineering.

Requirements

• A solid writing background, including 5+ years as a technical writer for a highly technical SaaS product
• The ability to clearly and concisely convey technical information to data engineers and data analysts
• Strong familiarity with "Docs-as-Code" approach
• Strong familiarity with Python and SQL
• A passion for cultivating a positive developer experience

Responsibilities

• Create and uphold a high standard of developer experience within our documentation
• Work with Product, Engineering, and Developer Relations, to ensure timely, thorough, and accurate documentation of both new and existing product features
• Help drive a use-case-based information-architecture approach to organizing content
• Help us continually improve our authoring and production tools and processes
• Write robust technical documentation such as task-based how-to’s, end-to-end tutorials, integration guides, and conceptual guides
• Curate clear API references by consulting on the formatting, toolchain, and process. Revise docstrings for clarity based on user feedback
• Create functional code examples to include in our documentation, in collaboration with Developer Relations and Engineering
• Maintain consistency of style, tone, and voice across a growing body of technical content, including developing style guides for others to do the same
• Engage in regular review and editing of documentation based on metrics and feedback

Preferred Qualifications

• Previous experience documenting SaaS products with an open-source core component
• Direct experience with data work in Python, SQL, Spark, etc
• Previous experience working in data engineering, including knowledge of current data engineering tools and trends
• Data in your blood. The more curiosity you have about a wide variety of data from all walks of life, the better

Benefits

• Competitive compensation (base salary + equity package)
• Available medical, dental, vision insurances
• A 401(k) with 5% employer match
• A distributed team with lots of flexibility around timing and individual work preferences