Service Technician

Summary

Join Lucid Motors as a Service Technician and play a key role in shaping the future of luxury electric vehicles. Diagnose, maintain, and repair Lucid Motors vehicles, showcasing your expertise in high-voltage systems and electric vehicle drives. Collaborate effectively with the service team, documenting all interactions and adhering to repair order procedures. Leverage your experience with premium vehicles and creative problem-solving skills in a fast-paced environment. Demonstrate your passion for sustainable transportation and commitment to delivering exceptional customer experiences. This role requires fluency in German and English and a valid driver's license. Lucid offers a competitive salary and a community for innovators.

Requirements

• Relevant professional experience
• Knowledge of high voltage systems, low voltage systems, and electric vehicle drives
• Ability to work on the go and support the mobile service team when needed
• Experience in repairing premium vehicles
• Creative problem-solving and quick thinking in a hectic, fast-paced environment
• Attention to detail and passion for positive customer experiences
• Ability to work remotely and support the mobile service team when needed
• Passion for sustainable means of transport and changing the automotive industry
• Ability to demonstrate and communicate learned technical skills and knowledge to others
• Excellent written and verbal communication skills
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Must have a valid driver's license
• Fluent in German and English

Responsibilities

• Diagnosis, maintenance, and repair of Lucid Motors vehicles
• Demonstrate and impart learned technical skills and knowledge to others
• Working effectively with the appropriate software to properly and fully document all interactions with customer vehicles
• Maintaining a high level of knowledge of high voltage and general automotive electrical systems
• Communicate and collaborate efficiently with other service team members (e.g. consultants, managers, etc.)
• Follow the correct procedures for documenting repair orders

Preferred Qualifications

• Previous experience with the diagnosis and repair of electric vehicles
• Previous OEM Master Technician certification
• Training in the field of high voltage, airbags and air conditioning