Remote ServiceNow ITOM & ITAM Specialist

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Edgemony

πŸ’΅ $54k-$65k
πŸ“Remote - Italy

Job highlights

Summary

Join R5 Labs as a ServiceNow Consultant to deliver cutting-edge solutions in IT operations and asset management, working collaboratively in a remote environment.

Requirements

  • 4+ years of hands-on experience configuring and developing ServiceNow applications, with at least 2 years focused on ITOM & ITAM
  • Proven track record in deploying ServiceNow solutions for large-scale organizations, ideally in the fintech or financial services industry
  • Advanced skills in JavaScript
  • Required certifications: Certified Systems Administrator (CSA), Certified Application Developer (CAD), and two Certified Implementation Specialist (CIS) certifications
  • Experience with ITIL frameworks and methodologies such as Agile or Scrum

Responsibilities

  • Design, develop, and customize ServiceNow ITOM & ITAM modules
  • Integrate ServiceNow with third-party tools and systems
  • Collaborate with IT teams and stakeholders to gather requirements and implement solutions aligned with business needs and ITIL processes
  • Troubleshoot, debug, and resolve performance issues to ensure the ServiceNow platform runs efficiently
  • Create and maintain technical documentation for ServiceNow configurations and customizations
  • Stay updated with the latest ServiceNow features, recommending upgrades and improvements based on industry best practices
  • Ensure compliance with ServiceNow governance standards and provide strategic technical recommendations to clients

Preferred Qualifications

  • Experience with Business Rules, Client Scripts, Flow Designer, and Script Includes
  • Experience working with remote teams and managing stakeholders in different time zones

Benefits

  • Remote-first work environment with flexible working hours
  • Opportunities for professional development, including certification support
  • RAL range between 50.000€ and 60.000€
  • Collaborative and innovative culture with regular team events

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