Salsify is hiring a
Services Program Manager
Salsify
π΅ ~$235k-$300k
πRemote - Portugal
Please let Salsify know you found this job on JobsCollider. Thanks! π
Summary
The job is for a Services Program Manager (SPM) SupplierXM (SXM) at Salsify, a company specializing in commerce infrastructure. The role involves managing client engagements and ensuring efficient implementations of the Salsify SXM solution. The position requires excellent communication skills, fluency in English and French, problem-solving mentality, stress management abilities, previous consulting or software implementation experience, leadership skills, and a proactive approach.
Requirements
- Excellent verbal communication and presentation skills
- Fluency in English and French (mandatory)
- Problem-solving mentality
- Previous experience in hands-on consulting or software implementation roles
Responsibilities
- Overall responsible for assigned client engagements, honoring respective contracts during projects and ongoing PS client engagements and accomplishing the set objectives
- Drives a streamlined and successful delivery of engagements in line with Salsifyβs processes and SXM implementation guidelines
- Manages all aspects of the client experience, including expectation setting, communication, scope, budget, timeline, status reporting, risk management and mitigation
- Effectively assigns and delegates work across multiple project teams including other cross-functional partners in the delivery (both internal and external to Salsify)
- Leads/supports the techno-functional parts of the SXM implementation for assigned SXM engagements
Benefits
- Establishing and maintaining effective relationships with clients by gaining their trust and respect
- Through client satisfaction support laying the foundation for upsells & further business
- Help achieve the set financial and operational KPIs for the PS team
- Support improving PS internal operations and shared knowledge of the evolving SXM solution
- Support the general PS team development
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Jobs
- π°$103k-$172kπUnited States
- π°$110kπUnited States
- π°~$182k-$234kπWorldwide
- π°$118kπWorldwide
- π°~$175k-$200kπUnited States
- π°~$120kπWorldwide
- π°~$120kπUnited States
- π°$70k-$120kπUnited States
- π°$135k-$225kπUnited States
Please let Salsify know you found this job on JobsCollider. Thanks! π